Area(s) of responsibility About Birlasoft: Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company’s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Group’s 170-year heritage of building sustainable communities.) Educational Background – Bachelor's degree in Computer Science, Information Technology, or related field. Location: Any BSL Location Job Description Education: Bachelor’s or master’s degree in computer science, Information Systems, or equivalent experience. Background & expected experiences: • 7+ years of hands-on experience with Atlassian tools • Experience supporting enterprise scale Jira and Confluence environments • Strong understanding of Agile, ITSM, and delivery processes • Experience working with global, distributed teams