Area(s) of responsibility Dynatrace Implementation & Configuration • Lead end-to-end Dynatrace deployments — on-premises, SaaS, and hybrid cloud environments — across enterprise accounts. • Configure OneAgent, ActiveGate, and Dynatrace Managed components for comprehensive application and infrastructure observability. • Design and implement dashboards, SLOs, alerting rules, custom metrics, and synthetic monitors aligned to business KPIs. • Onboard and instrument applications using supported technologies (Java, .NET, Node.js, Python, PHP) and containerized environments (Docker, Kubernetes, OpenShift). • Integrate Dynatrace with CI/CD pipelines, ITSM platforms (ServiceNow), and notification channels (PagerDuty, Slack, MS Teams). Monitoring, Observability & AIOps • Define and enforce full-stack observability strategies covering APM, infrastructure monitoring, log management, real user monitoring (RUM), and synthetic monitoring. • Leverage Davis AI for automated root cause analysis, anomaly detection, and proactive problem management. • Implement log ingestion pipelines and configure Log Monitoring v2 / OpenPipeline for structured log analytics. • Build cloud monitoring coverage across AWS, Azure, and GCP using native Dynatrace cloud integrations. • Establish and maintain SLIs/SLOs and support Service Level Agreement (SLA) compliance reporting for critical business services. Architecture & Design Advisory Stakeholder Engagement & Knowledge Management Required Skills & Qualifications Dynatrace Platform Expertise (Mandatory) • Deep, hands-on expertise in Dynatrace SaaS and Managed — OneAgent, ActiveGate, SmartScape, Davis AI. • Proficiency in DQL (Dynatrace Query Language), Grail data lakehouse, and Notebooks for advanced analytics. • Strong understanding of Dynatrace distributed tracing (PurePath), code-level diagnostics, and service flow mapping. • Experience with Dynatrace Workflows, AutomationEngine, Site Reliability Guardian, and Business Analytics. • Dynatrace Professional Certification (DCP) or Associate Certification is strongly preferred. Educational Qualifications • Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or a related field. • 9 to 12 years of overall IT experience, with a minimum of 5+ years of dedicated Dynatrace implementation and administration experience Preferred Certifications • Dynatrace Professional Certification (DCP) • Dynatrace Associate Certification • AWS Certified Solutions Architect / DevOps Engineer • Microsoft Certified: Azure Administrator / DevOps Engineer • Certified Kubernetes Administrator (CKA)