Area(s) of responsibility • Minimum of 4-9 years of OTM technical/techno -functional experience • Must possess functional and techno-functional experience in OTM. • Experience in managing implementations and/or supporting projects related to these systems, and/or working on OTM Release Cloud versions. • Strong technical and functional knowledge of the latest OTM application modules, including (but not limited to) order management, OTM finance, shipment management, and automation agents. • Ability to prepare mapping documents to interface OTM systems with EDI, WMS, order management, and finance systems, and translate functional specifications into design specifications for the Offshore Delivery Centre • Proficiency in writing SQL statements for automation agents and other technical tasks • Hands-on experience with JSPX/XSL would be an additional advantage. • Preference for experience in end-to-end OTM lifecycle/implementation and OTM architecture • Experience in support/ticket handling. • Knowledge of ServiceNow tool is advantageous.