Area(s) of responsibility . • Experience supporting multi-country APAC banking (e.g., Australia, Singapore, Hong Kong, Japan, India, China, Korea). • Familiarity with SWIFT connectivity models and bank onboarding processes. • Understanding of treasury operations: cash positioning, bank account management, payment controls. • Experience with ITSM tools (ServiceNow/Jira), and formal change/release management. Key Skills & Competencies • Integration troubleshooting and structured problem-solving • Stakeholder management across Treasury, AP, IT, and banks • Documentation discipline (ICDs, runbooks, test evidence) • Strong communication skills for cross-time-zone coordination Risk/control mindset for payment processes