About Starbucks India Starbucks India is a 50:50 Joint Venture between Tata Consumer Products and Starbucks Corporation. Currently, we have presence in 80+ cities with 500+ stores through a network of over 4,300+ passionate partners (employees). Our core business is more than just coffee. We are in the people business selling coffee. And we know our success depends on the people we hire, retain and develop. Our mission statement – “To be the premier purveyor of the finest coffee in the world, inspiring and nurturing the human spirit — one person, one cup and one neighborhood at a time” and core values are the roots of our culture and serve as guidepost for our partners. We’re called partners, because it’s not just a job, it’s our passion. Together, we embrace diversity to create a place where each of us can be ourselves. We always treat each other with respect and dignity. And we hold each other to that standard. Eligibility • Only Freshers are eligible. • Minimum 18 years of age. • Minimum education qualification – 12th/Diploma for 6 months Apprenticeship / graduation in any field for 12 months Apprenticeship • Valid Aadhar (National Identity) card Program Framework • 6 month & 12 months of Paid Apprenticeship with on-the-job training for 12th completed and graduate freshers respectively • 9 hours (including 1hour break) per day and 5 days working • Online Assessment at the end of the Apprenticeship Program • Government recognized & Starbucks co-branded certificate on successful completion of the program Scope of Training • Providing legendary customer service to all customers • Creating the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. • Apprentice is responsible for modelling and acting in accordance with TATA Starbucks guiding principles. Apprentice Program Summary An apprenticeship is on the job training, designed to help apprentice develop their skills and achieve a nationally recognized standard. Apprentices get opportunity to gain practical work experience and develop skills including communication skills, customer service orientation, teamwork, professionalism & work ethics. Job Role Retail Trainee Associate