We are so glad you are interested in joining Sutter Health! Organization: SHSO-Sutter Health System Office-Bay Position Overview: * This position will be primarily onsite in Oakland, CA. Serves as the resource for digital workflows across the Sutter Health Application suite. Provides support to less experienced support analysts and all Sutter clinical employees in the use of electronic health record (eHR) and other technologies, including eHR onboarding and training, and proficiency maintenance and enhancement. Assists with new eHR functionality, go-live support in all regions and upgrades, and applies best practices and experience to effectively address complex clinical/technical issues in diverse healthcare delivery environments. Job Description: EDUCATION: Equivalent experience will be accepted in lieu of the required degree or diploma. • Bachelor’s degree in Computer Science, Information Technology, or related field TYPICAL EXPERIENCE: • 3 years recent relevant experience CERTIFICATION & LICENSURE: Epic proficiency required upon hire Job Shift: Days Schedule: Full Time Days of the Week: Monday - Friday Weekend Requirements: Occasionally Benefits: Yes Unions: No Position Status: Exempt Weekly Hours: 40 Employee Status: Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $122,761.60 to $184,142.40 / annual salary The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.