Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description • Oversee the planning, coordination, and execution of banquet events, conferences, and special functions to ensure seamless service delivery • Supervise and train banquet staff, including servers, bartenders, and kitchen personnel, to maintain high service standards • Manage banquet budgets and pricing strategies to optimise revenue whilst maintaining profitability • Develop and maintain strong relationships with clients, corporate accounts, and external vendors to secure repeat business • Ensure compliance with health, safety, and hygiene regulations across all banquet operations • Coordinate with the culinary team to customise menus and ensure food quality meets organisational standards • Monitor inventory levels, equipment maintenance, and supplies to ensure efficient operations • Handle client inquiries, special requests, and concerns with professionalism and promptness • Prepare detailed event proposals, contracts, and post-event reports • Conduct quality assurance inspections during events to guarantee guest satisfaction • Manage staffing schedules and ensure adequate coverage for all banquet functions • Liaise with other hotel departments (housekeeping, maintenance, front office) to ensure integrated service delivery • Identify opportunities for process improvements and implement cost-saving measures • Maintain detailed records of events, client preferences, and feedback for future reference Qualifications • Minimum 3-5 years of experience in banquet management, events coordination, or hospitality operations • Proven track record of successfully managing large-scale events and conferences • Strong knowledge of food and beverage operations, menu planning, and catering standards • Excellent supervisory and team leadership skills with experience managing diverse staff • Proficiency in banquet management software and hotel property management systems (PMS) • Comprehensive understanding of health, safety, and hygiene regulations in food service • Demonstrated ability to manage budgets, pricing strategies, and financial forecasting • Strong communication and interpersonal skills with the ability to liaise effectively across departments • Excellent organisational skills with meticulous attention to detail • Ability to work flexible hours, including evenings, weekends, and special occasions **Preferred Qualifications:** • Hospitality management qualification or diploma from a recognised institution • Certification in food safety and hygiene standards (or willingness to obtain) • Experience working in luxury hotel chains or high-end banquet venues • Proficiency in event management software and customer relationship management (CRM) systems • Demonstrated experience in revenue optimisation and cost control initiatives • Knowledge of multiple cuisines and catering service styles • Experience in staff training and development programmes • Strong problem-solving abilities and crisis management experience Additional Information WHAT IS IN IT FOR YOU: • Come As You Are • Work With Purpose • Grow, Learn and Enjoy • Explore Limitless Possibilities