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Account Management Agent (Soft Collections and Customer Service)

Segoso · segosocaribbean.com
Montego FreeportOn-siteEntry levelNo experience needed
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The job in short

Collections and sales for lease-to-own furniture and appliances.

Compliance

Details

Found
17 d ago · posted 2026-10-18
Location
Montego Freeport, Montego Bay, US

Full description

Description This position is a Collections and Care team for Lease to own products - They offer leasing to own for furnitures and appliances for home and businesses • Candidate must demonstrate excellent communication skills • Should have prior experience in customer service and collections • Should have a strong command of the English language • Reduce outstanding arrears and prevent repeat delinquency. • Maintain accurate account records and support portfolio performance. Requirements • 3 or more CXC subjects • Must have sales and customer service experience • Meet targets for collections, delinquency reduction, and accounts brought current. • Demonstrate strong communication, negotiation, and problem-solving skills. • Manage assigned accounts efficiently and prioritize high-risk or overdue accounts. • Maintain quality, accurate documentation, and compliance with company and client procedures. • At least 2 years of stable employment in previous jobs • Must be mature and demonstrate stability in employment record • Ideal candidate must have an eye for detail • Must have at least 6 months experience in collections • Excellent written communication skills • Candidate should be able demonstrate strong work ethic

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