Overview Mr. Plumber is looking for a dependable, customer-focused Plumbing Drain Technician to join our growing team. In this role, you’ll help homeowners diagnose and resolve residential plumbing issues while providing professional, high-quality service. If you enjoy hands-on work, solving problems, working independently, and making a real difference for homeowners, we’d love to hear from you! At Mr. Plumber, we believe our people are the foundation of our success. We provide the training, tools, and support you need to build a long-term career in the home services industry. What We Offer: • Competitive compensation • Performance-based bonus opportunities • Company-provided vehicle and equipment • Health, dental, and vision insurance • 401(k) with company match • Paid time off and paid holidays • Family-friendly scheduling • Career advancement opportunities • A team-oriented work environment Responsibilities What Will I Do? • Camera and diagnose sewer and mainline plumbing problems and provide cost estimates to the customer • Provide solutions to sewer, drain and mainline problems • Educate and assist customers on the importance of sewer inspection, repair and replacementUnclog and clean sewers and drains for the customer using proper equipment and tools • Protect all company drain equipment and jetting equipment against abuse, misuse and negligence • Work with field technicians, warehouse, dispatch and management to ensure overall success • Exhibit a professional and knowledgeable attitude • Diagnose, repair, and install residential plumbing systems and components. • Troubleshoot plumbing issues involving water lines, drains, toilets, faucets, water heaters, and other residential plumbing systems. • Perform plumbing repairs and installations according to company standards and applicable codes. • Identify the root cause of plumbing problems and clearly communicate findings to homeowners. • Explain recommended repairs and solutions in a way homeowners can easily understand. • Provide customers with options for resolving identified plumbing issues and obtain approval before completing additional work. • Perform drain cleaning and other plumbing services when needed. • Use plumbing tools, diagnostic equipment, sewer cameras, and other equipment as required. • Remove and replace plumbing fixtures and components as necessary to complete repairs. • Maintain accurate service documentation using company technology. • Keep your company vehicle, tools, and equipment clean, organized, stocked, and properly maintained. • Follow all company safety policies, procedures, and quality standards. • Respect customers’ homes and property by maintaining a clean and professional work environment. • Communicate effectively with dispatch, management, and other members of the team. • Provide an exceptional customer experience from arrival through completion of the service. Qualifications Do I Have What It Takes? • 1-2 years experience in drain diagnoses and problem solving. • Knowledge of residential and commercial plumbing • Mechanical aptitude • Professional appearance and grooming • Previous residential plumbing experience preferred. • Strong knowledge of residential plumbing systems and repair practices. • Strong mechanical aptitude and problem-solving skills. • Ability to diagnose plumbing issues and determine appropriate solutions. • Comfortable working in crawl spaces, tight areas, and varying indoor and outdoor conditions. • Excellent communication and customer service skills. • Ability to explain technical issues in a way homeowners can easily understand. • Self-motivated and able to work independently. • Professional appearance and positive attitude. • Valid driver’s license and acceptable driving record. • Ability to pass required background and pre-employment screening. If you take pride in your work, enjoy helping people, and want to build a career - not just find another job -we want to meet you! Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The company encourages all qualified candidates who are eligible to work in the United States to apply, but it does not sponsor applicants or employees who require a visa to work legally. #CRATLI#LI-PW1