Specific Responsibilities Would Include: Sales Generation • Consistently motivates the sales team to ensure they are achieving and exceeding individual sales goals and other key performance indicators (KPIs) as determined by the Company. • Supports the Store Manager in the achievement of total store goals and KPIs as determined by the Company. • In partnership with Store Manager and Assistant Store Manager, educates the sales team on store sales plan, personal sales goals and store statistics and motivates the team to achieve goals. • Leading by example on Sales Floor and achieving individual sales goals. Customer Service • Creates a customer service focused environment by consistently exhibiting best practices with regards to customer service, sales generation and customer outreach. • Demonstrates sales leadership by maintaining high energy, playing an active role on the sales floor and coaching associates on clienteling processes and standards. • Develops a strong knowledge of Company history, brand aesthetic, brand philosophy and lifestyle and effectively communicates such information to sales team and customers in order to assist with sale generation. • Develops a strong knowledge of Company products, including sizing, materials, construction, inventory level and sales trends and effectively communicates such information to customers in order to assist with sale generation. • Handles escalated Customer Service issues or concerns. • Assists with other Customer Service related projects as directed by Store Manager. Team Development • Coordinates the daily activities of the sales team. • Ensures that all team members are complying with Company Policy & Procedures and escalates possible violations to Store Manager. • Participates in the training of new associates on Company Policy & Procedures, Company history and brand aesthetic as well as Company products and Customer Service standards as directed by the Store Manager. • Acts as role model for the sales team by consistently exhibiting best practices with regards to customer service and sales generation. • Provides recognition to team members for exceptional performance. • Provides constructive feedback and coaching to team members to address performance concerns and encourage continued growth and development. • Partners with the Store Manager to develop and train internal talent. Operations & Presentation • Complies with all Company policies and procedures, including but not limited to those found in the Company Employee Handbook and those communicated by Management. • Performs and coordinates store opening and closing procedures in compliance with Company procedures, including counting register funds, completing deposits, opening and closing registers and securing the store. • Processes all POS transactions (sales, returns and exchanges) quickly, accurately and efficiently and processes repair requests in accordance with Company process and policies. • Ensures that sales floor always meets Company Standards with regards to merchandising, visual presentation and housekeeping. • Ensures that display product is in good condition and marked appropriately. • Complies with Company policy and procedure regarding merchandise and store security in an effort to minimize Loss Prevention risks. Communication • Demonstrates a high level of professionalism and enthusiasm in communication with clients, peers, management and corporate partners. • Participates in weekly Manager’s conference call as required. • Communicates sales reports as required by Company procedures. Our Best Fit Candidate Would Have: • 2-3 years of retail sales experience required. • Proven track record of sales generation and customer service. • Interest in fashion and trend awareness required. • Strong computer skills-proficient in Outlook, Excel and Word. • Effective communication and presentation skills, both written and verbal. • Excellent time management skills. • Ability to work a flexible schedule to meet the needs of the business, including nights and weekends. Centric Brands Inc. is an Equal Opportunity Employer. #LI-HR1