Description General Responsibility: The Shipping & Quality Control Coordinator is responsible for preparing and shipping Surgere RFID tags and hardware according to purchase order specifications. Shipping & QC Coordinator Job Duties: • Prepare and ship tags, hardware and other items per client purchase orders • Ensure quality and accuracy of printed tags meets or exceed customer or Surgere specifications through visual and system verification. • Count & Re-Roll tags • Complete customs documentation for international shipping • Deliver tag orders to FedEx or UPS drop-off location when needed • Generate client communication as needed for shipment tracking or customs • Keep work area and print room clean and organized • Assist Operations team with other projects as needed • Make 100% of Surgere customers “Raving Fans” Requirements Knowledge, Skills and Abilities: • Demonstrated excellent attention to detail and organizational skills required • Demonstrated excellent verbal, written and interpersonal communication skills are required • Demonstrated ability learning and navigating multiple technology systems • Demonstrated ability to work as part of a team • Must be self-motivated and able to adapt to a rapidly changing environment • Excellent customer service skills are required Core Competencies • Values. Demonstrates in word and action Surgere’s core values of caring, trust, sense of urgency, responsibility, passion and persistent discovery, in all matters at all times. • Relationships. Builds authentic relationships in the service of enhancing individual and team performance to support Surgere’s work. • Communication. Listens and expresses self effectively and in a manner that reflects a true understanding of the needs of the audience. • Quality Results. Demonstrates and fosters a strong commitment to achieving goals in a manner that provides quality experiences. • Change Capacity. Leads self and others through change by navigating ambiguity appropriately and adapting well to new situations, obstacles, and opportunities. • Emotional Maturity. Demonstrates effective interpersonal skills. • Self-Development. Is dedicated to the improvement of own capabilities and demonstrates this through the continual expansion of knowledge and skills.