• Measure and monitor progress to ensure products and projects are delivered on time and within budget, and that they meet or exceed expectations. • Coordinate release content and effort based on the service request backlog, pending service requests, third-party applications, or operating system updates. • Communicate all key project plans, commitments, and changes including requirements, QA plans, schedule, and scope changes. • Manage relationships and coordinate work between different teams at different locations. • Conduct Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews. • Produce Deployment, Run Books, and Implementation Plans. • Communicate release details and schedules to the Business as required. • Negotiate, plan, and manage all release activities. • Work with release engineers to understand impacts of branches and code merges. • Plan the release windows and cycles across a portfolio. • Manage risks and resolve issues that affect release scope, schedule, and quality. • Maintain the release schedule for all core services and ensure alignment across key partners and vendors. • Continually work towards making improvements in the release process. • Lead and co-ordinate the Go-Live activities including the execution of the deployment Plans and checklists. • Develop scripts and automation tools used to build, integrate, and deploy software releases to various platforms. • Participate in CAB meetings to discuss release scope and/or roadblocks. • Maintain a release repository and manage key information such as build and release procedures, dependencies, and notification lists. • Research new software development and configuration management methodologies and technologies and analyze their application to current configuration management needs. Experience • 10-12 years of experience in release management, software development, and product/project management. • Demonstrated track record of successfully managing software deliveries and deployments. • Proven experience in coordinating with cross-functional teams and managing complex technical projects. Qualifications • Bachelor's or Master's degree in Computer Science, Information Technology, or other Engineering field with relevant experience. • Professional certifications in project management, release management, or related fields would be advantageous.