Senior Executive - Debt Management Services - Centralization
Bajaj Finance · bajajfinserv.in
PuneOn-siteSenior2–3 yrs
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The job in short
Debt collections operations management for a lender's centralized call center.
Details
- Found
- 6 d ago · posted 2026-10-19
- Location as listed
- Pune Corporate Office - Weikfield
- Role
- Debt Collections Operations Manager
- Source
- The company’s own careers site
Full description
Job Purpose
“This position is open with Bajaj Finance ltd.”
Duties and Responsibilities
? Responsibility is to achieve AOP targets of Touch free collections for all products and verticals.
? Enhancing revenue from Nil Pos, Penal collection and partner commission
? Driving Seat utilization
? Exploring new digital channels.
? Revenue generation through Penal collection and partner commission
Required Qualifications and Experience
"? Graduate/Post-graduate with 2 to 3 years Call Center experience
? Excellent communication and Leadership skills
? Knowledge of Dialer & campaign management
? Data analysis & Channel Strategy
? Coordination with inter department viz. Analytics, IT
? Vendor Management and controlling attrition
? Coordination with channel partners for digital payment
? Monitoring channel partner wise / Agent wise productivity"