Purpose • The Credit Management Analyst is an accounting role focused on managing the invoicing, accounts receivables and collection process for the company's receivables. This position involves the intersection of accounting, maintaining strong financial controls while ensuring that the company's operations are financially sound and compliant with the contract agreements. Your role is pivotal in safeguarding the company's cash flow, with accuracy and ontime deliverables. You ensure a strong focus on and alignment with SBM’s Values. You support the implementation of improved processes, apply and uphold SBM’s policies and procedures with a high degree of customer focus and confidentiality Responsibilities • 1. In order to achieve the quality, accuracy and timeliness of invoicing you are to 1.1 Generate and issue invoice to the client based contractual terms to ensure accuracy. 1.2 Ensure invoices are sent on time to avoid delays in collection. 1.3 Regularly reconcile accounts and aging reports to ensure accuracy of the company's financial records. 1.4 Investigate discrepancies of unreconciling items. 2. In order to manage customer account and collections proficiently, you are to 2.1 monitor overdue amounts and follow up on unpaid invoices. 2.2 Work with the client to resolve queries on a timely manner. 3. In order to develop and implement strategies to maximize collections and reduce overdue accounts, you are to: 3.1 continuously assess and improve credit management process by streamlining processes and removing bottlenecks. 4. In order to maintain customer relationship, you are to maintain strong relationship with customer to: 4.1 understand and address any issues affecting payment terms. 4.2 work with customer to resolve disputes in a timely manner and communicate effectively process changes to client and other applicable stakeholders. 4.3 Collaborating with client to ensure smooth transition or interpretation regarding changes to business processes Education • Professional designation – Minimum ACCA level 2 or other equivalent professional accounting certification is preferred, or the equivalent combination of education and experience. Experience • Minimum of two (2) years of progressive experience in similar role. Strong interpersonal skills, with the ability to effectively communicate and collaborate with internal and external stakeholders. • High level of integrity, attention to detail, and commitment to accuracy and confidentiality. Functional Competencies Book keeping and transactions Invoice management Innovation and Continuous improvement Analytics and reporting External relationship management Cash Management