Job Summary Sales Specialist supports the Sales Manager in day-to-day business with the aim to be developed into the role of a Sales Manager. Manage Malvern Laboratory Instruments account to achieve sales targets for assigned businesses/territories and overall business objectives General Responsibilities • Drive sales of Laboratory Instruments related to particle size analyzer, differential scanning calorimeter (DSC), thermogravimetri (TGA), rheometer, elemental analyzer. • Visit customers together with Sales Manager to learn how to build a customer relationship and how to negotiate sales agreements • Prepare forecasts, market reports as well as regular competitor and market surveys • Provide administrative support to the sales team (e.g. preparing presentations) • Responsible for own projects (organize a customer event, sales of new products, work on improvements within the area of responsibility) • Support Specialist, Sales Support activities (e.g. order taking and submission, shipment and tracking) • Optional: Profit and loss responsibility for the assigned area of responsibility (products or territory mostly for C and D customers) including budget and result accountability • Calculation and submitting offers to customers • Collecting and managing of product information • Dispatch of marketing material and product information • Planning exhibitions and represent DKSH at exhibitions • Follow up on customer issues • Maintain customer data and record sales data in Salesforce.com Functional Skills and Knowledge • Experience at least 2 years in working with the following laboratory instruments is an advantage : particle size analyzer, differential scanning calorimeter (DSC), thermogravimetri (TGA), rheometer, elemental analyzer. • Motivated to learn about the industry and the products • Good knowledge of office tools (Excel, Word and PowerPoint) • Fluent in the local language and English • Willing to handle Surabaya area Education Professional qualification in science, chemical, engineering/ management