About the Team: Enterprise Systems is the backbone of GSK’s internal operations in Digital & Tech, enabling GSK Global Functions teams such as Finance, Procurement, HR, Legal, Compliance, WREF, CGA and Corporate Secretariat to run seamlessly. This team designs and delivers cutting-edge digital platforms that power critical processes, ensuring efficiency, compliance, and scalability across the enterprise. Our HR Digital & Tech team transforms how GSK attracts, develops, and retains talent through innovative technology solutions. From managing global HR platforms to delivering data-driven insights, this function ensures our people have the tools and experiences they need to thrive. Partnering closely with HR business teams, we create solutions that simplify processes, enhance employee engagement, and enable strategic workforce planning. If you’re passionate about technology that empowers people, this is where you can make an impact. Job Purpose: The Associate Director, Product Owner - Workday DMS, JLR& Security is responsible for maximising the value of the HR Workday Products by translating business needs into a prioritised backlog and leading delivery across the HR Workday product lifecycle, within strategic and financial guardrails set by the SD People Service and Reward and VP of HR Digital & Tech. Scope of Products includes the Workday Core HCM module, including all joiner/mover/leaver processes, Document Management module, and Security. They work closely with business stakeholders to define outcomes and ensure delivered functionality is usable, secure, compliant, supportable, and aligned to product strategy. The Workday HCM & Security Product Owner guides delivery teams to ensure requirements are clear, value-driven, and data-informed, while overseeing iterative delivery that improves product performance, adoption, and operational readiness. This role operates under GSK's "Performance with Choice" hybrid working approach, typically expecting 2–3 days per week in the office, with the specific pattern agreed between the successful candidate and their manager based on role and team needs. Key Responsibilities: • Partner with business stakeholders to understand functional needs, refine requirements, and define product outcomes that support business priorities, within guardrails set by the SD People Serivce and Reward and VP of HR Digital & Tech. • Own and manage the Product backlog (e.g. Jira, ADO etc), ensuring requirements (e.g., epics, features, user stories) are well-defined and supported by minimum data inputs (e.g., cost drivers, user volumes, risk/sensitivity, process impact, dependencies). • Make prioritisation decisions for the Product backlog based on value, cost, risk, business continuity, and resource capacity, escalating only where strategic trade-offs are required by the SD People Services and Reward and VP of HR Digital & Tech. • Lead the Product team’s delivery activities, guiding Associate Product Owners and working with Engineers, Architects, and Testers to ensure solutions are fit-for-purpose, secure, compliant, supportable, and aligned to architectural standards. • Drive operational readiness by applying a delivery readiness checklist covering support model requirements, training needs, continuity planning, configuration/runbook documentation, release notes, and user onboarding. • Define and maintain the Product performance dashboard, tracking adoption, cycle time/throughput, stability/defects, UX signals (e.g., CSAT, SUS, completion rates), and support effort; use performance insights to drive continuous improvement. • Ensure product changes follow required security controls, risk assessments, data handling policies, and regulated change processes, obtaining approvals from relevant SMEs where required. • Support Solution Architects to assess design options and manage cross-Product dependencies, contract/interface impacts, and sequencing needs to support interoperability and consistent business outcomes. • Act as an escalation point for the HR Workday Product team and business users on functional product issues, guiding decisions within agreed financial, risk, and architectural guardrails • Contribute to the improvement of delivery practices within the Product, promoting agile (i.e. SaFe, Scrum etc), iterative, value-driven, and data-led ways of working, including meaningful measurement of benefits and operational impact. • Lead your team in using approved AI tools to improve productivity and ways of working, role-modelling responsible use and follow GSK’s Responsible AI, privacy and security requirements. Required Skills & Qualifications: • Bachelor’s or master’s degree in a relevant field (e.g., Computer Science, Information Technology, or Engineering), or equivalent experience. • 15 to 19 years of experience working in product delivery, digital solutions, business systems, or process-led technology roles. • Deep expertise of Workday HCM, JML, Workday Security, Workday Document Management, DMS • Proven experience defining and prioritising functional requirements (e.g., epics, features, user stories) and managing a product backlog. • Experience working directly with business stakeholders to translate needs into feasible, value-led technology changes. • Demonstrated ability to make prioritisation decisions based on business value, process impact, risk, cost, and technology constraints. • Experience leading delivery teams or analysts through the product lifecycle, from refinement and design through testing, release, and adoption. • Familiarity with enterprise governance requirements such as change control, security, data protection, and regulatory/compliance considerations. • Exposure to continuous improvement approaches (e.g., automation, process simplification, user-centred enhancements) that uplift product adoption, stability, or user experience. • Experience working within agile delivery environments and using iterative planning, delivery, and release practices. • Industry certifications highly desirable (e.g. Agile Methodologies, CPM). Preferred Skills: • Strong communication and influencing skills, able to explain technology constraints clearly and support stakeholders in making informed product decisions. • Skilled in coaching and guiding Associate Product Owners and delivery team members to ensure requirements, documentation, and solutions meet business needs and compliance expectations. • Able to interpret business processes, user feedback, and operational data to identify opportunities for process simplification, automation, and improved user experience. • Comfortable working within structured governance, security, and data protection requirements, ensuring product changes remain controlled, supportable, and compliant. • Strong analytical mindset, able to weigh value, risk, complexity, and cost to make prioritisation decisions and sequence backlog items appropriately. • Ability to work in a very fast-paced and fluid environment • Comfortable with ambiguity and change. Skills Access Governance, Automazione, Esperienza utente (UX), Gestione degli accessi, Gestione dei documenti, Lavoro in team interfunzionale, Raccolta dei requisiti, Sicurezza Workday, Workday HCM Perché GSK? Unire scienza, tecnologia e talento per essere un passo avanti rispetto alle malattie, insieme. GSK è una azienda biofarmaceutica globale con l'obiettivo di unire scienza, tecnologia e talento per essere un passo avanti rispetto alle malattie, insieme. Contiamo di poter incidere positivamente sulla salute di 2,5 miliardi di persone entro la fine del decennio, come un'azienda di successo e in crescita dove le persone possono prosperare. Affrontiamo le malattie prevenendole e trattandole, portando innovazione attraverso farmaci specialistici e vaccini. Ci concentriamo su quattro aree terapeutiche: respiratorio, immunologia e infiammazione; oncologia; HIV; e malattie infettive – per generare un impatto sulla salute su larga scala. Persone e pazienti in tutto il mondo contano sui farmaci e vaccini che produciamo, per questo ci impegniamo a creare un ambiente in cui il nostro personale possa realizzarsi e concentrarsi su ciò che conta di più. La nostra cultura è fatta da ambizione per i pazienti, responsabilità per l'impatto generato e impegno a fare la cosa giusta e rappresenta la base per costruire risultati a beneficio di pazienti, azionisti e delle nostre persone. Inclusione in GSK: Come datore di lavoro impegnato nell'Inclusione, ti invitiamo a contattarci se hai bisogno di richiedere specifici accorgimenti al nostro processo di reclutamento o altro tipo di assistenza per candidarti a un lavoro presso GSK Contatta il nostro team di reclutamento all'indirizzo [email protected] per discutere delle tue esigenze. 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