About the Team: Enterprise Systems is the backbone of GSK’s internal operations in Digital & Tech, enabling GSK Global Functions teams such as Finance, Procurement, HR, Legal, Compliance, WREF, CGA and Corporate Secretariat to run seamlessly. This team designs and delivers cutting-edge digital platforms that power critical processes, ensuring efficiency, compliance, and scalability across the enterprise. Our HR Digital & Tech team transforms how GSK attracts, develops, and retains talent through innovative technology solutions. From managing global HR platforms to delivering data-driven insights, this function ensures our people have the tools and experiences they need to thrive. Partnering closely with HR business teams, we create solutions that simplify processes, enhance employee engagement, and enable strategic workforce planning. If you’re passionate about technology that empowers people, this is where you can make an impact. Job Purpose: The Associate Director, Product Owner - MyLearning is responsible for maximising the value of their HR Product (SuccessFactors) by translating business needs into a prioritised backlog and leading delivery across the HR product lifecycle, within strategic and financial guardrails set by the SD, Head of Talent + L&D Digital & Tech and VP of HR Digital & Tech. They work closely with business stakeholders to define outcomes and ensure delivered functionality is usable, secure, compliant, supportable, and aligned to product strategy. The my Learning Product Owner guides Associate Product Owners and works with delivery teams to ensure requirements are clear, value-driven, and data-informed, while overseeing iterative delivery that improves product performance, adoption, and operational readiness. This role operates under GSK's "Performance with Choice" hybrid working approach, typically expecting 2–3 days per week in the office, with the specific pattern agreed between the successful candidate and their manager based on role and team needs. Key Responsibilities: • Partner with business stakeholders to understand functional needs, refine requirements, and define product outcomes that support business priorities, within guardrails set by the SD, Head of Talent + L&D Digital & Tech and VP of HR Digital & Tech. • Own and manage the Product backlog (e.g. Jira, ADO etc), ensuring requirements (e.g., epics, features, user stories) are well-defined and supported by minimum data inputs (e.g., cost drivers, user volumes, risk/sensitivity, process impact, dependencies). • Make prioritisation decisions for the Product backlog based on value, cost, risk, business continuity, and resource capacity, escalating only where strategic trade-offs are required by the SD, Head of Talent + L&D Digital & Tech and VP of HR Digital & Tech. • Lead the Product team’s delivery activities, Engineers, Architects, and Testers to ensure solutions are fit-for-purpose, secure, compliant, supportable, and aligned to architectural standards. • Drive operational readiness by applying a delivery readiness checklist covering support model requirements, training needs, continuity planning, configuration/runbook documentation, release notes, and user onboarding. • Define and maintain the Product performance dashboard, tracking adoption, cycle time/throughput, stability/defects, UX signals (e.g., CSAT, SUS, completion rates), and support effort; use performance insights to drive continuous improvement. • Ensure product changes follow required security controls, risk assessments, data handling policies, and regulated change processes (GXP), obtaining approvals from relevant SMEs where required. • Support Solution Architects to assess design options and manage cross-Product dependencies, contract/interface impacts, and sequencing needs to support interoperability and consistent business outcomes. • Act as an escalation point for the HR Product team and business users on functional product issues, guiding decisions within agreed financial, risk, and architectural guardrails set by the SD, Head of Talent + L&D Digital & Tech and VP of HR Digital & Tech • Contribute to the improvement of delivery practices within the Product, promoting agile (i.e. SaFe, Scrum etc), iterative, value-driven, and data-led ways of working, including meaningful measurement of benefits and operational impact. • Lead your team in using approved AI tools to improve productivity and ways of working, role-modelling responsible use and follow GSK’s Responsible AI, privacy and security requirements. Required Skills & Qualifications: • Bachelor's or Master's degree in a relevant field (e.g., Computer Science, Information Technology, or Engineering), or equivalent experience. • 15 to 19 years of experience working in product delivery, digital solutions, business systems, or process-led technology roles. • Proven experience defining and prioritising functional requirements (e.g., epics, features, user stories) and managing a product backlog. • Experience working directly with business stakeholders to translate needs into feasible, value-led technology changes. • Must have knowledge of SAP Successfactors and experience of deploying globally. • Demonstrated ability to make prioritisation decisions based on business value, process impact, risk, cost, and technology constraints. • Experience leading delivery teams or analysts through the product lifecycle, from refinement and design through testing, release, and adoption. • Familiarity with enterprise governance requirements such as change control, security, data protection, and regulatory/compliance considerations. • Exposure to continuous improvement approaches (e.g., automation, process simplification, user-centred enhancements) that uplift product adoption, stability, or user experience. • Experience working within agile delivery environments and using iterative planning, delivery, and release practices. • Industry certifications highly desirable (e.g. Agile Methodologies, CPM). Preferred Skills: • Strong communication and influencing skills, able to explain technology constraints clearly and support stakeholders in making informed product decisions. • Skilled in coaching and guiding Associate Product Owners and delivery team members to ensure requirements, documentation, and solutions meet business needs and compliance expectations. • Able to interpret business processes, user feedback, and operational data to identify opportunities for process simplification, automation, and improved user experience. • Comfortable working within structured governance, security, and data protection requirements, ensuring product changes remain controlled, supportable, and compliant. • Strong analytical mindset, able to weigh value, risk, complexity, and cost to make prioritisation decisions and sequence backlog items appropriately. • Ability to work in a very fast-paced and fluid environment • Comfortable with ambiguity and change Skills Automatisation, Expérience utilisateur (EU), Formation réglementaire, Gestion de la conformité, Gestion de plateforme, Propriété du produit, SAP SuccessFactors, Stratégies de produit, Systèmes de gestion de l’apprentissage (LMS), Travail d'équipe interfonctionnel Pourquoi GSK ? Unir la science, la technologie et les talents pour ensemble, devancer les maladies. GSK est une entreprise biopharmaceutique mondiale dont l'objectif est d'unir la science, la technologie et les talents pour ensemble, devancer la maladie. Notre objectif est d’avoir un impact positif sur la santé de 2,5 milliards de personnes d’ici la fin de la décennie, en tant qu’entreprise en croissance, où chacun peut s’épanouir. Nous devançons les maladies en les prévenant et en les traitant grâce à des innovations dans les médicaments spécialisés et les vaccins. Nous nous concentrons sur quatre domaines thérapeutiques essentiels : le respiratoire, immunologie et inflammation, l'oncologie, le VIH et les maladies infectieuses – pour avoir un impact à grande échelle sur la santé. Les personnes et les patients du monde entier comptent sur nos médicaments et vaccins. C'est pourquoi nous nous engageons à créer un environnement où nos collaborateurs peuvent s'épanouir et se concentrer sur ce qui compte le plus. Chez GSK, nous sommes ambitieux pour les patients, responsables de l'impact de nos actions et mettons tout en oeuvre pour ensemble, délivrer ce qui compte vraiment pour les patients, les actionnaires et nos collaborateurs. L'inclusion chez GSK: En tant qu'employeur engagé en faveur de l'inclusion, nous vous encourageons à nous contacter si vous avez besoin de dispositions particulières pendant le processus de recrutement. Veuillez contacter notre équipe de recrutement à l'adresse [email protected] pour discuter de vos besoins. Avis important aux entreprises/agences de recrutement GSK n'accepte pas les recommandations des entreprises/agences de recrutement concernant les postes vacants publiés sur ce site. 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