Maximus is seeking a Helpdesk Specialist Site Lead to support a federal client’s mission-critical systems. The Helpdesk Specialist Site Lead provides day-to-day operational leadership for the OSC, serving as the primary point of contact for workforce coordination, service delivery, stakeholder communications, and performance reporting. The successful candidate will bring strong leadership and communication skills, hands-on experience managing help desk operations, and a demonstrated commitment to meeting service-level agreements (SLAs) and delivering high-quality customer support. This role is on-site in Colorado Springs, CO and requires an active Secret clearance.