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Program Director, Tolling & Contact Center Operations

Maximus
United StatesDirector
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The job in short

Directing tolling and contact center operations.

Compliance

Details

Found
23 d ago · posted 2026-08-27

Full description

Maximus is currently hiring for a Program Director to lead our NYS Thruway team. The Program Director is responsible for the day-to-day execution of the NYS Thruway project including leading all call center, QA, training, reporting, and compliance operations. You must have experience leading State government contracts that include call center and tolling components. This position is contingent upon award and will be supporting a program within New York State. Travel will be required to New York as needed. Relocation assistance is provided.

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