The Senior Director is the overall Account Leader responsible for the overall success of the client relationship and serves as the strategic leader accountable for program delivery, technical solution advancement, operational excellence, and client satisfaction. This role partners closely with executive stakeholders, business leaders, and technical teams to ensure the successful implementation, operation, and continuous improvement of complex enrollment and premium processing technology and business operations programs. The Account Leader provides executive oversight of program delivery while driving innovation, operational efficiencies, and technology-enabled transformation to support the client's long-term strategic objectives. This role requires occasional travel to support client meetings, business needs, and other program-related activities. About the Program The MA Connector Program is a technology and operations program supporting the state's health insurance marketplace. The program oversees enrollment, billing, invoicing, payment collection, financial operations, and system maintenance and operations. Why Maximus? ⚖️ Flexibility That Fits Your Life - Work/life balance support with flexibility designed to meet your personal and professional needs. 🏥 Robust Health & Insurance Benefits - Choose from a variety of Medical, Dental, Vision, and Prescription plans, plus a partially funded HSA. You’ll also have access to Life Insurance and discounts on Auto, Home, Renters, and Pet Insurance. 💰 Build Your Financial Future - Take advantage of our 401(k) Retirement Savings Plan with Company Match to help you plan for what's ahead. 🌴 Generous Time Away From Work - Recharge with PTO, paid holidays, extended sick leave, and Short and Long Term Disability coverage. 💙 Wellness Beyond the Workplace - Access resources that support your physical, emotional, and financial well-being through our Employee Assistance Program (EAP). 👏 Recognition That Matters - Celebrate achievements and recognize colleagues through our employee recognition platform. 🎓 Invest in Your Growth - Continue your education and professional development with Tuition Reimbursement opportunities. 🎁 Employee Discounts & Perks - Enjoy exclusive savings, special offers, and additional employee-only benefits. 🌿 Wellness Programs & Resources - Explore a variety of programs and tools designed to support your overall health and wellness. 📈 Career Development Opportunities - Enhance your skills through training programs, workshops, conferences, and ongoing learning opportunities. 📜 Licensure & Certification Support - Maximus covers the costs associated with renewing required licenses and certifications.