Summary The Supervisor, Emergency Management & Emergency Operations Center (EOC) is responsible for leading the planning, coordination, implementation, and continuous improvement of the organization's emergency management and preparedness program. This position serves as a key advisor to leadership on emergency preparedness, response, recovery, continuity planning, and crisis management initiatives. Responsibilities • Lead the development, implementation, administration, and continuous improvement of emergency management programs, policies, plans, and procedures. • Develop and maintain emergency operations plans, continuity plans, response procedures, recovery frameworks, and related program documentation. • Ensure emergency management initiatives support organizational priorities, regulatory requirements, and operational objectives. • Identify program risks, capability gaps, and improvement opportunities and recommend appropriate corrective actions. • Advise leadership regarding emergency preparedness, resilience, continuity, and response-related matters. • Monitor emergency management program performance and establish key performance indicators to evaluate readiness and effectiveness. • Facilitate the development, review, and annual update of emergency management plans, emergency response procedures, operational checklists, and supporting documentation. • Coordinate planning efforts across multiple departments to ensure consistency and integration of emergency preparedness activities. • Conduct hazard vulnerability assessments, risk analyses, emergency preparedness reviews, and program evaluations. • Analyze operational, environmental, and organizational risks and develop mitigation recommendations. • Develop and maintain relationships with emergency management partners, government agencies, response organizations, and mutual aid partners. • Support the readiness, operation, and effectiveness of the Emergency Operations Center. • Serve as the organization's EOC Manager during exercises, planned events, and emergency activations. • Coordinate EOC staffing, procedures, communication processes, and operational documentation. • Provide leadership with situational awareness, resource recommendations, operational assessments, and decision support during emergencies. • Coordinate response and recovery activities among stakeholders and ensure timely information sharing during incidents. • Develop and manage emergency management training programs for leadership, employees, emergency response personnel, and designated stakeholders. • Design, plan, coordinate, facilitate, and evaluate drills, tabletop exercises, functional exercises, and full-scale exercises. • Develop exercise objectives, scenarios, evaluation criteria, and after-action reports. • Identify lessons learned and implement corrective action plans to improve organizational preparedness. • Ensure emergency management training programs remain current with industry standards, regulatory requirements, and emerging threats. • Other duties as assigned Qualifications Minimum Qualifications: • Minimum of six (6) years of progressively responsible experience in emergency management, disaster preparedness, emergency operations, public safety, military operations, or a related field. • Minimum of two (2) years of supervisory, leadership, or program management experience. • Experience developing emergency plans, conducting risk assessments, managing exercises, and supporting emergency operations. • Experience coordinating with multiple stakeholders in a complex operational environment. • Ability to obtain and maintain a Secret clearance. • Successfully pass background and drug screening Preferred Qualifications: • Bachelor's degree in Emergency Management, Homeland Security, Public Administration, Public Safety, Business Continuity, Environmental Health & Safety, or a related field preferred. Knowledge, Skills and Abilities: • Advanced knowledge of emergency management principles, crisis management, business continuity, and disaster recovery. • Thorough understanding of incident management systems and emergency response frameworks. • Strong planning, analytical, and problem-solving skills. • Ability to interpret regulations, policies, standards, and guidance documents and apply them to operational environments. • Excellent project management and organizational skills. • Ability to evaluate risks and develop practical solutions to complex preparedness challenges. • Strong written communication skills, including plan development, report writing, policy creation, and executive-level briefings. • Excellent verbal communication and presentation skills. • Ability to exercise sound judgment and make informed recommendations on matters of organizational significance. • Proficiency with Microsoft Office Suite and other business management systems. • Ability to manage multiple priorities in a dynamic and fast-paced environment. • Strong interpersonal skills and ability to build effective partnerships at all organizational levels.