Note: This is a full-time position, working 40 hours per week. POSITION SUMMARY Responsible for all aspects of assigned patient accounts after charge entry to final resolution. Essential Functions Statement(s) • Verifies and updates insurance information and demographics. • Reviews insurance eligibility. • Determines and reviews financial responsibilities and insurance coverage with patients. • Resolves patient balance-related questions. • Reviews surgery costs and establishes payment plans for patient portion. • Processes patient and payor refunds. • Identifies accounts for referral to outside collection agency. • Edits claim holds. • Keeps up with changes in payor processes and reports them to coordinator for appropriate action. • Obtains all precertification. • Responds to correspondence from payors and patients. • Performs other duties as assigned. SKILLS & ABILITIES Education: High School Graduate or General Education Degree (GED). Experience: Previous healthcare billing experience is preferred. Computer Skills: Must be computer literate. Basic computer skills required. Must be able to type. Campbell Clinic Benefit Summary: Campbell Clinic offers a lucrative benefit package to support employees and their families. • Medical / Dental / Vision Insurance • HRA Option • Flexible Spending Account • Basic Life Insurance • Voluntary Life Insurance Option • Long-Term Disability • Voluntary Short-Term Disability • Accident Insurance • Critical Illness Insurance • 401(k) Plan Matching + Profit Sharing • Employee Assistance Program • Paid Time Off • 8 Paid Holidays Equal Opportunity Employer/Veterans/Disabled