Client Service Executive
Arting Digital Private Limited · artingdigital.com
MumbaiMid level2–3 yrs
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The job in short
Client service coordination for web and SEO projects.
SEO
Details
- Found
- 6 d ago · posted 2026-10-19
- Location as listed
- Mumbai, Maharashtra, India
- Role
- Customer Success
- Source
- The company’s own careers site
Full description
Position- Client Service Executive
Exp- 2-3 yrs
Location- Mumbai (Thane)
Notice Period- Immediate Joiner- 15 days
Skills- Client-handling skills, SEO processes and website project flow, tools like Click Up, Gmail, and WhatsApp Business, communication skills
Job Overview:
We are looking for a proactive and organized Client Service Executive to manage client communication, coordinate with internal teams, track project timelines, and ensure client satisfaction.
Key Responsibilities:
•
Act as the primary point of contact for clients and internal teams (Web, SEO, and Support).
•
Coordinate website updates, SEO activities, client approvals, and project deliverables.
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Manage client emails and WhatsApp queries within defined timelines.
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Convert client requests into tasks using ClickUp and ensure timely follow-ups.
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Conduct client onboarding, introductory calls, and periodic review meetings.
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Understand client requirements, share updates, and resolve concerns efficiently.
Required Skills:
•
Excellent verbal and written communication.
•
Strong client-handling and interpersonal skills.
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Good coordination, organization, and follow-up abilities.
•
Basic knowledge of SEO processes and website project management.
•
Familiarity with ClickUp, Gmail, and WhatsApp Business.
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