Leads unit personnel on assigned shift. Communicates identified problems with respective department leadership, takes an active role in problem solving. Oversees the daily work flow duties and ensures services to patients and customers are provided as professionally, accurately and timely as possible. Assist with duties/tasks to ensure all are done correctly, timely and efficiently according to policy and procedure. Assist with scheduling assignments by covering the schedule or assigning personnel to cover the schedule in a team member absence. Performs weekly audits and trains new team members. Maintains and completes food service and DHEC reports, records refrigerator/dish room logs daily/weekly/monthly as related to area of work. Monitors product dates/Use-By dates to ensure the best quality. Must be an Excellent Communicator. Upholds and enforces excellent patient care/service at all times. Is the liaison between the department, patients, customers and departments served in the absence of a supervisor. Must be flexible and available to work any shift hours. Upholds all DHEC/DNV regulation in regard to food safety, facility upkeep, cleaning and sanitation and monitoring unit personnel in upholding the same. Performs any other duties as assigned by department leadership. Has a thorough knowledge and understanding of the Room Service, Tray Monitor and dish room processes used to achieve courteous and efficient service to patients. Has thorough knowledge of patient diets, menu items, and supplements to ensure patients receive accurate meals and nourishments as promptly as possible. Ensures soiled trays are removed from patient rooms in a professional and timely manner.