Global Business Services Process Coordinator – Decatur, IL This is a full-time non-exempt level position. Flexible work hours – 40 hours/week. General The NA Shared Services Center has an opening for a full-time Process Coordinator in the Coupa Supplier Enablement team. This position will be located in the Decatur office. This job will have flexible hours able to accommodate most schedules. The successful candidate will be engaged in a wide variety of activities focused around finance and controlling processes. The position will utilize many of ADM's systems, including Coupa, JDE, IBM, Informatica and Microsoft Office. Experience: • High School Diploma • Associates Degree Preferred • Coupa Experience Preferred • Accounts Payable Experience Preferred Job Requirements: • Technical and Performance Skills Desired • Proficient in Microsoft Office Suite (Excel, Word, MS Outlook, etc.) • Experience with Coupa is preferred • Ability to function independently in a deadline oriented environment • Problem solving and analytical skills • Flexible, willing to do what it takes to get the task completed within given time frame • Dependable and desire to learn with a positive attitude • Ability to effectively communicate and facilitate with individuals internal and external to the organization • Excellent customer service skills • Strong attention to detail • Create a positive work environment through teamwork and conflict resolution Responsibilities: • Provide outstanding customer service for ADM’s Internal and External Customers by efficiently working to resolve internal and external Coupa issues. • Effectively plan to define outcomes, identify changes, and implement solutions. • Ensure compliance with all ADM policies and procedures. • Recommend, develop, and implement process and system improvements to continuously improve efficiency, reduce costs and strengthen controls. • Effectively partner with other internal departments to accomplish tasks • Work efficiently and expediently to accomplish goals • Identify essential information required for resolving supplier issues in Coupa • Enable suppliers to transact via CXML,CSP, SAN (electronic invoicing within the portal) • Act as a Point of Contact and support for ADM suppliers transacting on Coupa portal Excited about this role but don’t think you meet every requirement listed? We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings. ADM requires the successful completion of a background check. REF:114013BR