Job Summary Supports the business solutions within the Epic Non-Clinical applications including but not limited to Scheduling, Registration, Charges, and Health Information Management. Assesses, plans, develops, designs, implements, enhances, maintains, and supports these solutions using a variety of technologies. Job Specific Duties • Works on patient access related configuration changes and builds by maintaining industry and client standards ensuring build quality and timeline adherence as well as debugging and resolving any issues/defects. • Translates user requirements into functional and technical design specifications and review with client(s) to ensure accuracy. • Serve as a mentor/subject matter expert to local and client-based team members. • Leads small to medium complexity Epic software upgrade initiatives or enhancements to workflows including the design, build, and test phases. • Provides assigned on-site support during go-lives and system upgrades. • Performs in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software. • Takes full ownership of project or system and lead multiple projects from inception to delivery. • Helps governance, data definitions, data policies and data quality. • Sets processes and influence technology frameworks. Minimum Job Requirements • Bachelor's Degree in Computer Sciences, Information Systems or related major (or) 4 years of IT experience in a technical role • Epic non-clinical certifications in 2 modules • 4-7 years of experience with implementations for large organizations • 4-7 years of experience in change management processes for the success of IT projects • 5 years of direct experience in healthcare information systems development, implementation, and supporting clinical application systems Knowledge, Skills, and Abilities • Direct client healthcare domain knowledge such as patient registration, scheduling, claims, charge review, etc. • Experience in a complex setting such as Pediatric, tertiary, or quaternary health system preferred. • Able to lead multiple projects from inception to delivery. • Able to translate end user requirements to IT requirements and enhance requirements based on industry or domain knowledge.