To provide each guest with outstanding and personalized customer service, while providing facials, waxing, make-up and body treatments with high skill set. • Offer the highest level of personalized service while maintaining a positive, enthusiastic, helpful, and professional attitude with all guests and team members. • Initiate and engage in conversations in a professional and friendly manner. • The ability to perform all types of skin care, body treatment, make-up & waxing services with knowledge and high skill set. • Holds a strong understanding of all skin types with the ability to analyze skin and suggest treatments and retail products for home care. • Must be able to work well with others and as a team. • The ability to understand all Salon & Spa services, treatments, and be able to explain each in a clear, precise manner. • Participate and attend all education classes and staff meetings. • Offer the highest level of personalized service while maintaining a positive, enthusiastic, helpful and professional attitude with all guests and team members • Provide consistent professional treatments as directed in training classes and accepted certification practices • Properly care for equipment and products used • Understands the importance of punctuality • Ability to compare and contrast the different services on the menu and customize facials or body treatment to meet the individual client’s needs. • The ability to recommend and up-sell services • Handle guest questions and concerns with professionalism and courtesy • Respond to guest requests immediately, accurately, and appropriately • Understand the importance and committed to continuing education • Works unsupervised for extended period of time • Uphold all protocols for set-up, treatment provided and cleanliness of treatment rooms • Maintain a clean, safe, stocked and well-organized work area • Maintains spa appearance, cleanliness, a polished look and proper uniform standards. • Comfortable around guests who may be in a state of undress • Perform other tasks assigned by Manager or Assistant Manager. • High school diploma or equivalent. • Completed and passed State Board of Cosmetology. • Two years’ Aesthetician experience in a hotel or resort. • Fast paced environment. Must have enthusiasm and possess excellent customer skills. • Must be able to work in a close-knit environment with constant co-worker involvement. ADDITIONAL REQUIREMENTS: • Able to lift up to 10 lbs. • Able to stand for a long period of time (up to an average 10-hour shift).