Overview Villago Family Dental is seeking a reliable and friendly Treatment Coordinator to join our dedicated team of dental professionals. Our practice is recognized for offering the community a comprehensive range of services utilizing state-of-the-art technology and a modern approach. The ideal candidate for this role possesses a keen eye for detail and thrives in a fast-paced environment. If this sounds like you, submit your application today! Schedule • Full-time • Monday through Friday Benefits • Medical, dental, vision, and life insurance • PTO and paid holidays • 401(k) options Responsibilities • Greet patients in a friendly and professional manner • Check patients in and out efficiently and accurately • Answer incoming phone calls and assist patients with questions and concerns • Schedule, reschedule, and confirm patient appointments • Maintain an organized and productive schedule • Monitor the schedule for openings, cancellations, and opportunities to fill appointments • Collect patient payments and accurately post payments to patient accounts • Review and update patient demographic and insurance information • Obtain necessary patient forms and signatures • Maintain accurate patient records in Dentrix • Follow office policies regarding cancellations, no-shows, and appointment changes • Verify insurance eligibility and benefits as needed • Communicate with insurance companies regarding patient benefits and coverage • Maintain patient confidentiality and comply with HIPAA requirements • Review diagnosed treatment plans with patients and explain recommended treatment in a clear and professional manner • Educate patients about the importance of completing recommended treatment • Discuss estimated insurance benefits and patient portions • Explain available payment and financing options according to office policy • Schedule treatment while the patient is in the office whenever possible Qualifications • 1+ years of prior dental treatment coordinating experience is required • Knowledge of Dentrix software • Bilingual in Spanish is a plus INDHRTC01