We are looking for team members who are passionate about challenging and significant work for the good of every patient. We are searching for individuals who are compassionate, serve with a purpose, are dedicated to supporting their team, and who seek excellence every day. Why Join IU Health? As Indiana’s largest and most comprehensive healthcare system, and the number 1 ranked healthcare system in Indiana, we offer: • 401(K) retirement savings with employer match • Tuition reimbursement • Employee Assistance Program – Counseling at no cost to you • Healthy Results - Participation in our team member wellness programs award points that contribute toward a biweekly financial incentive in your paycheck! The more you participate, the more you earn! Schedule Monday-Thursday 7:15am-6:15pm Friday 7:15am-4:15pm Work Location IUH Rehabilitation Services 14645 Hazel Dell Rd #110 Noblesville, IN Primary Responsibilities This position oversees patient flow from entry to destination and ensures timely, accurate, and professional service delivery. Responsibilities include: • Accurate and timely resolution of patient accounts. • Collecting information to generate complete and accurate financial and demographic records. • Insurance verification, prior authorization, and coordination of benefits. • Communicating with payers and patients to confirm financial information. • Accurate patient registration and scheduling of recurring appointments. • Answering incoming calls and directing patients and visitors appropriately. • Participating in departmental operations and performance‑improvement activities. • Complying with infection control, equipment training, regulatory standards, and safety programs. • Ordering, distributing, and maintaining department supplies. • Meeting productivity, quality, and service standards to support departmental goals. REQUIREMENTS • High School Diploma/GED is required. PREFERRED QUALIFICATIONS • 0-3 years Customer Service/Medical experience desired. • Minimum one-year medical office experience or combination of extensive customer service work experience and education in insurance verification, patient registration and medical terminology preferred. • Requires basic proficiency in MS Office (Word, PowerPoint, Excel, TEAMS).