Shift: PRN (As Needed) Monday - Friday Varied Day/Evening Shifts Weekend and holiday rotation General Summary Performs diversified secretarial/clerical duties requiring knowledge of medical terminology and healthcare billing protocols. Provides support for department head and department staff as needed. Duties and Responsibilities Essential Functions: • Answers telephones, routes callers, takes messages and provides routine information to callers. • Greets and registers patients in accordance with established policies and procedures. • Schedules patient appointments within established parameters. • Performs a variety of billing functions including recording patient information, preparing and submitting patient charge vouchers and processing insurance information. • Bills insurance carriers for appropriate payments. • Contacts carriers to follow up on balances due. • Maintains up-to-date patient accounts. • Prepares and maintains records of patient charges. • Creates medical records for new patients. • Establishes and maintains files and records on an ongoing basis. • Schedules meetings, training and other requirements for staff. • Enters and/or retrieves data from established computer files using knowledge of various computer software applications. • Compiles data for and prepares regularly scheduled or special reports, analyses and statements. Common Expectations: • Maintains established policies and procedures, objectives, quality assessment and safety standards. • Maintains professional growth and development. • Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation. • Opens and routes incoming mail; distributes correspondence and other material to staff. • Orders office supplies as necessary. • Participates in administrative staff meetings and attends other meetings as assigned. Qualifications Minimum Education: • High School Diploma or GED Required Work Experience: • Less than 1 year 6 months Required Knowledge, Skills, and Abilities: • Medical Terminology.