SVP Growth Office and Mid-Market Leader, Insurance • Growth Office Experience: Proven experience in managing all aspects of Growth Office management, including: • Driving, governance, and reporting/analysis of pipeline to ensure meeting of growth targets, and pipeline quality, • Management of growth office-related KPIs, such as origination, wins, balanced fishnets, pipeline adequacy, revenue projections, leakage, and velocity of opportunities. • Insurance Client Relationship & Commercial Management: • Strong experience in senior-level relationship management, consulting-led sales, solution development, commercial negotiations, contracting, and delivery engagement. • Experience & Understanding of Different Growth Channels: • Marketing & Demand Generation for Insurance: Understanding and experience of Insurance lead generation, and scalable go-to-market strategies to expand market reach, build a diversified pipeline, and accelerate new logo acquisition across mid-market insurers. • Ecosystem & Network-Led Growth: Ability to leverage advisor/analyst relationships, strategic partnerships, and channel ecosystems to position EXL as a leader in clients’ minds, originate opportunities, and access a broad spectrum of insurance clients and prospects. • Account / Portfolio Management • Manage and develop key client relationships, ensuring high levels of satisfaction. • Collaborate with digital analytics teams to enhance our service offerings and client insights. • Identify new business opportunities and develop strategies to expand our client base. • Ensure effective communication and alignment between internal teams and clients. • Monitor industry trends and market dynamics to stay ahead of the competition. • Develop and implement account management processes and best practices. • Conduct regular performance reviews and provide feedback to the account management team. • Represent the company at industry events and conferences, building our network and presence. Bachelor's Degree in relevant field with 20 + years of relevant experience