Title: Account Specialist Location: Upper East Side; Midtown Org Unit: Dermatology Work Days: Monday-Friday Weekly Hours: 35.00 Exemption Status: Non-Exempt Salary Range: $33.74 - $36.81 *As required under NYC Human Rights Law Int 1208-2018 - Salary range for this role when Hired for NYC Offices Position Summary Under supervision, is responsible for carrying out all senior level functions related to billing, collections and credentialing Job Responsibilities • Oversees and provides expert advice on time-of-service collections. • Utilizes reports to recommend ways of resolving outstanding patient responsibility, identify deviations in payment patterns and to solicit payments from insurance companies and patients. • Assists current and new employees in the use of systems/equipment and departmental policies and procedures. • Ensures that clinical staff complete electronic medical record documentation and close encounters within established timeframes. • Maintains up-to-date knowledge of essential computer systems, software and/or policies and procedures related to function(s) of role. • Approves refund and write-off requests as requested and as necessary. Education • High School Diploma Experience Bachelor's degree is preferred. Approximately 4 years of medical billing experience. Knowledge, Skills and Abilities • Prior experience working with an eMR system. • Demonstrated knowledge of medical terminology. • Demonstrated knowledge of third party reimbursement. Licenses and Certifications Working Conditions/Physical Demands Standard office work Cornell welcomes students, faculty, and staff with diverse backgrounds from across the globe to pursue world-class education and career opportunities, to further the founding principle of “any person, any study.” No person shall be denied employment on the basis of any legally protected status or subjected to prohibited discrimination involving, but not limited to, such factors as race, ethnic or national origin, citizenship and immigration status, color, sex, pregnancy or pregnancy-related conditions, age, creed, religion, arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual’s genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law. Cornell University embraces diversity in its workforce and seeks job candidates who will contribute to a climate that supports students, faculty, and staff of all identities and backgrounds. We hire based on merit, and encourage people from historically underrepresented and/or marginalized identities to apply. Consistent with federal law, Cornell engages in affirmative action in employment for qualified protected veterans as defined in the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRRA). We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.