Job Description: Must have at least one year of MA experience or completion of a MA program to be qualified for this position. This role is designed to centralize time-intensive administrative MA functions, including referral processing, records retrieval, testing coordination, pre-visit planning, patient messages, and in-basket management, while maintaining the flexibility to support front-desk operations and provide cross-trained clinical MA coverage when needed. The Medical Assistant – Non-Clinical/Administrative Support provides operational and administrative support to ensure patients are appropriately prepared for upcoming visits and that providers and clinical staff have the information needed to support efficient patient care. Primary responsibilities include referral management, medical record retrieval, diagnostic testing coordination, pre-visit planning, patient communication, provider/MA in-basket support, front-desk coverage, surgery scheduling back-up coverage. Although the primary assignment is non-clinical, this position will be cross-trained in clinical Medical Assistant workflows, including rooming patients, to provide flexible coverage based on department needs. Shift Details: Monday - Friday 7:30 a.m. to 4:00 p.m. Unit/Location: St. Mary's Hospital, Grand Junction, CO Are you interested in advancing your career while helping people live the healthiest lives possible? As a Medical Assistant at Intermountain Health, you will play a vital role in supporting our clinical team, ensuring our patients receive the best care. At Intermountain, you will be part of a team that values career advancement, innovation and collaboration, where your skills are valued and your contributions make a lasting impact. What does it mean to be a caregiver with Intermountain? Check out this video and learn more and discover the “Power of We.” As a Medical Assistant at Intermountain Health, you will play a vital role in supporting our clinical team, ensuring our patients receive the best care by: • Providing Patient Care: Under the direction of the Clinician, providing care to patients by assisting the provider to gather information that is relative to the patient’s visit and condition. • Effective Communication: Communicating clearly with patients seeking care through different modalities including telephone and in-person interactions. • Team Collaboration: Working with cross functional teams to collaborate on patient care. Attention to detail and follow through are key components in helping to provide the care that is needed. Minimum Qualifications • This position requires one of the following: Proof of completion of a Medical Assistant Program OR at least one year of Medical Assistant work experience OR current active and in good standing RN/LPN license to practice nursing in the state of Colorado • Current Basic Life Support Certification (BLS) for healthcare providers. Must be obtained prior to start date • Demonstrated basic computer skills involving word processing and data entry. • Professional manner and strong interpersonal and communication skills. • Ability to work collaboratively with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction. • Ability to protect privacy, confidentiality, and Protected Health Information (PHI) of patients, members, and caregivers. ​​ Preferred Qualifications • Experience in an outpatient clinic or other healthcare setting. • Computer literacy in using electronic medical records (EMR) systems and other relevant software. • Current national MA certification from one of the following national MA certifications or registrations: Registered Medical Assistant (RMA) of AMT, National Certified Medical Assistant (NCMA), Certified Clinical Medical Assistant (CCMA) or Certified Medical Assistant (CMA) of the AAMA Ongoing need for employee to see and read information, labels, assess patient needs, operate monitors, identify equipment and supplies. Frequent interactions with patient care providers, patients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations. Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing for documenting patient care, accessing needed information, medication preparation, etc. Expected to lift and utilize full range of movement to transfer patients. Will also bend to retrieve, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items. Need to walk and assist with transporting/ambulating patients and obtaining and distributing supplies and equipment. This includes pushing/pulling gurneys and portable equipment, including heavy items. Often required to navigate crowded and busy rooms (full of equipment, power cords on the floor, etc.) May be expected to stand in a stationary position for an extended period of time. For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles. Location: Intermountain Health Heart and Vascular - Grand Junction Vascular Surgery Work City: Grand Junction Work State: Colorado Scheduled Weekly Hours: 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $20.07 - $28.59 We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here. By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment. Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. 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