About the Role We’re looking for a friendly, organized Front Desk Manager to lead our front desk team and make sure every guest and visitor has a smooth, welcoming experience. Responsibilities • Supervise, schedule, and train front desk staff • Greet guests and handle check-ins, check-outs, and reservations • Resolve complaints and special requests quickly and professionally • Manage phones, emails, and incoming inquiries • Oversee billing, payments, and cash handling • Coordinate with housekeeping, maintenance, and other departments • Keep the front desk area clean, stocked, and running efficiently Qualifications • 2+ years of front desk or customer service experience, including some supervisory work • Strong communication and problem-solving skills • Comfortable with reservation or property management software • Able to stay calm and positive in a fast-paced setting • Flexible availability, including some evenings, weekends, and holidays Want me to tailor it for a specific setting, like a hotel, medical office, gym, or corporate building? Key Responsibilities TEST