Overview AltaPointe Health is hosting Open Interviews on Thursday, October 22nd from 10:00AM-2:00PM. This event will take place at EastPointe Hospital (7400 Roper Ln; Daphne, AL 36526). Please make sure your application is updated prior to this event. When you arrive you will be able to interview with a Recruiter who can talk about all our open positions.-AltaPointe Recruitment Team EastPointe Hospital is a private, free-standing psychiatric hospital for adults and adolescent males (ages 12 – 18) located in Daphne, Ala. EastPointe’s clinical and medical professionals assess and evaluate adults and adolescents in psychiatric crisis. Treatment focuses on stabilizing psychiatric symptoms and preventing psychiatric commitment. Adults and/or adolescents admitted to EastPointe will have exhibited life-threatening, destructive or disabling behavior or symptoms. Each patient completes a psychiatric diagnostic evaluation and receives 24-hour clinical care for the duration of their stay. The goal is for each patient to return to home or to the least restrictive level of care. Responsibilities Essential Functions: • Receives and processes all requests for health records from file area after consumers’ discharges. • Reviews and analyzes medical records for accuracy, completion, and timeliness of documentation. • Assembles record in chronological order during review, and prepares record for imaging. • Checks and documents all chart deficiencies: for nurses, doctors, therapists and behavioral staff (Inpatient), and completes Administrative Reviews (Outpatient). • Correctly categorizes deficiencies based on color coding system in use. • Obtains all missing information and corrects all deficiencies in records within standard compliance timeframes. • Protects and maintains the confidentiality of all records and patient information. • Maintains the chart tracking (charge-out) system to track the location of each record. • Assists clinicians with pulling and locating charts. • Sorts incoming charts and ensures they are routed to the proper location and clinician. • Ensures charts are filed back promptly by the end of each workday. • Completes and processes authorizations to release of information as requested. • Answers the telephone in a professional manner using 5 Star Customer Service standards. • Orders, maintains, and distributes AltaPointe approved forms. • Assists in purging records for destruction on a regular basis. • Adheres to program specific procedures and protocols as outlined by the Assistant Coordinator of Health Information. Supervision and consultation: • Seeks supervision and consultation as needed • Accepts and employs suggestions for improvement • Actively works to enhance skills. Courteous and respectful towards consumers, visitors and co-workers: • Treats consumers with care, dignity and compassion. • Respects consumers’ privacy and confidentiality. • Works in a cooperative manner with other AltaPointe employees. • Assists consumers and visitors as needed. • Personal values don’t inhibit ability to relate and care for others. • Is sensitive to the consumers’ needs, expectations and individual differences. • Is gentle and calm with consumers, families, and others as appropriate. Administrative: • Actively participates in Performance Improvement activities. • Actively participates in AltaPointe committees as required. • Completes assigned tasks in a timely manner. • Follows AltaPointe policies and procedures. • Attends appropriate in-service training and other workshops. • Other duties as assigned. Physical Requirements: • Continuous sitting (extended sitting) up to 2 hours at a time until break or lunch. • Reaching forward to place paperwork on a document stand. • Grasping to turn keys in doors throughout facility, grabbing files/paperwork. • Lifting up to 10 pounds. • Carrying up to 10 pounds to transport small quantities of charts various distances in facility. • Fine manipulation/dexterity for data entry, writing and handling paperwork • Standing and walking frequently throughout shift and to various locations in the facility to file charts and put up supplies. • Sitting can be in frequent bursts up to 10 minutes. • While filing in the medical records department, the employee may bend forward, squat, lunge, stoop or crouch to access the levels that are at floor to waist level. • Forward reaching, reaching out to front, and overhead reaching with up to 5 to 15 pounds is performed when filing records and charts. Qualifications High school graduate or the equivalent is required. Two to three years’ experience in a medical records department or health care office setting preferred. Knowledge of medical and psychiatric terminology preferred. Knowledge of the following must be demonstrated within 6 months of hire: • Understanding of documentation requirements and procedures in compliance with key agencies that include, but are not limited to, CMS, DMH and The Joint Commission • Basic clerical skills including Microsoft Office, and the principles of alphabetic, numeric, and terminal digit filing • Use of standard office equipment including copy machines and fax machines, and • General EHR and medical records procedures and standards.