Overview AltaPointe Health is hosting Open Interviews on Thursday, October 22nd from 10:00AM-2:00PM. This event will take place at EastPointe Hospital (7400 Roper Ln; Daphne, AL 36526). Please make sure your application is updated prior to this event. When you arrive you will be able to interview with a Recruiter who can talk about all our open positions.-AltaPointe Recruitment Team Responsibilities Primary Job Functions: Office professional responsibilities • Reviews documentation for any improper corrections, missing signatures, dates, times, etc. and monitors for completeness. • Returns incomplete documentation to the program supervisor. • Keys billing information on a daily basis from the DSR into the CSM system appropriately. • Files documentation in the appropriate section of the consumers’ records as needed. • Completes administrative review when needed. • Performs basic clerical functions. • Completes census maintenance on a daily basis accurately and completely, including the “head in the bed check” completed at midnight. • Completes Compliance Checklists on a daily basis. • Makes copies and faxes information as needed and checks fax regularly. • Assembles charts and checks records for availability of forms. • Notifies nurses of e-signature changes. • Upon admission, accesses and prints medication lists and medical checklists for active consumers and places on charts. • Notifies applicable staff of emergency situations in an appropriate and timely manner. • Ensures the cleanliness and orderliness of the units. • Assists with pulling and locating charts and with other requests. • Maintains the chart tracking (charge-out) system to track the location of each record. • Ensures all charts are accounted for and filed on the chart rack at the end of each shift and all signatures have been obtained on progress notes/orders. Restraints and Seclusion observation sheets. • Distributes office supply orders for the unit and places supply orders with the administrative assistant as needed. • Accesses labs on a daily basis, prints reports and places on appropriate charts for review. • Ensures unit/nursing supplies are maintained at appropriate levels. • Keeps Dietary informed of admissions and prints dietary tickets as needed. • Ensures that all unit copiers are working appropriately and reports issues to IT department. • Assist with facilitating hospital phone time in professional, organized, and quiet manner. • Serve as the back-up for the Admission Support Specialist if necessary. • Complete “head in the bed checks” in the event Admission Support Specialist is unavailable. • Support Front Desk Support Specialist as needed. Other duties that may be performed depending on facility • Pulls mail. • Runs census. • Checks for weekend admissions. • Checks all room assignments. • Discharges packets for receiving facilities including to ICF units to include Psychiatric evaluation, H&P, Labs and X-rays. • Does not leave without letting nurse know. Supervision and consultation • Seeks supervision and consultation as needed. • Accepts and employs suggestions for improvements. • Actively works to enhance skills. Customer Service Driven Care • Treats consumer with care, dignity, and compassion • Respects consumers’ privacy and confidentiality • Is pleasant and cooperative with others • Works in a cooperative manner with other AltaPointe employees. • Assists consumer and visitors as needed • Personal values don’t inhibit ability to relate and care for others • Is sensitive to the consumer’s needs, expectations and individual differences. • Is gentle and calm with consumers, families and others as appropriate • Works pro-actively to problem solve issues for family and consumers prior to involving supervisor or program management. • Utilizes hospitality skills as the facility representative during all consumer and guardian encounters. • Courteous and respectful towards consumers, visitors, and co-workers Administrative and other related duties as assigned • Actively participates in Performance Improvement activities. • Actively participates in AltaPointe committees as required. • Completes assigned tasks in a timely manner. • Follows AltaPointe policies and procedures. Physical Requirements of the Job: • Continuous sitting (extended sitting) up to 2 hours at a time until break or lunch. • Reaching forward to place paperwork on a document stand. • Grasping to turn keys in doors throughout facility, grabbing files/paperwork • Lifting and carrying up to 15 pounds to transport small quantity of charts various distances in facility. • Fine manipulation/dexterity for data entry, writing and handling paperwork. • Standing and walking frequently throughout shift and to various locations in the facility to file charts and put up supplies. • Sitting can be in frequent bursts up to 10 minutes. Extended sitting can be up to, but limited to 1 hour. • While filing in the medical records department, the employee may bend forward squat/lunge stoop or crouch to access the levels that are at floor waist level. Forward bending while sitting or crouching to access safe in office may be needed. • Forward reaching, reaching out to front , and overhead reaching with up to 5 pounds to 15 is performed when filing records and charts. • Forward reaching, overhead reaching and reaching down while filing medical record that can range up to 15 pounds. • Lifting various ranges from the floor to overhead throughout the day with up to 15 pounds (medical records and supplies). • Frequent pushing/pulling with a force up to 25 pounds (medical record cart) and doors throughout the facility (5 pounds). • Step ladder climbing frequently to access higher shelves for filing and stocking/retrieving supplies. • Strong grasp/pinch grip needed to use keys in doors and to handle medical records. • Fine manipulation/dexterity to use computer, write and handle medical records paperwork. • Must be able to stand for long periods of time, continuously bend, stoop, kneel, crouch, reach and lift at least 10 pounds. • Must have visual acuity in at least one eye and manual dexterity. • Any additional duties as assigned by management. Qualifications High school graduate or equivalent. Preferred applicants have experience in healthcare field, with experience relative to admissions and discharges.