Description Essential Job Functions • Enter/Process vendor invoices and employee travel and entertainment expense reports for designated departments and markets. Code documents to the correct office and general ledger account code. • Audit supporting documents to ensure proper approvals, G/L account coding, and payment support is included before disbursing cash. • Adheres to the implementation and administration of the organization’s policies and procedures related to Accounts Payable, Travel & Entertainment expense report processing, and disbursing of cash. • Working with the Assistant Controller and the A/P Supervisor helps to facilitate improvement of workflow and processes for the A/P team to improve accuracy, quicken turnaround time, reduce paper, and add value for internal customers. • Acts as the team coordinator to ensure all A/P payment batches presented for integration and upload into the accounting system are reconciled for accurate/complete posting. • Research and respond to inquiries (internal & external) regarding invoice/check status, as well as inquiries that require additional explanation or copies of supporting documentation. • Serves as backup for regular check run. • Analyze and resolve problems related to the payment process. • Maintain an accurate filing system of all processed documents for current/prior years. • Ensure files are organized and processed documentation is filed in a timely manner. • Focuses on customer service. Seeks the next level of management guidance, when appropriate, to provide thoughtful and complete responses to internal customers. • Responds timely and effectively to requests and knows when to escalate. • Communicates both verbally and in writing clearly and accurately and adheres to confidentiality and privacy guidelines. • Provides a high level of customer service, ensuring customer satisfaction while maintaining a positive attitude. Requirements BS or BA Degree preferred. • 5+ years of A/P experience required. • Telecom or a related field is desirable. • Experience in Microsoft Excel, Word, and PowerPoint. Using Excel to sort, filter, or analyze data is preferred. • Experience managing a high-volume A/P document processing volume environment. • Experience working with Travel & Entertainment expense reports and auditing reports for compliance with the organization’s Travel Policy is required. • Experience processing documents in an Electronic Data Exchange (EDI) environment would be favorable. • Exposure to workflow standards and performance metric targets is desirable. • Exposure to MAS is desirable.