Patient Care Coordinator/Receptionist
Shared Practices Group · sharedpracticesgroup.com
Summerville, Des Moines +4
Subscribers got this job on 20 October 2026.
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The job in short
Patient care coordinator and receptionist.
Clinical
Details
- Found
- 6 d ago · posted 2026-10-19
- Location as listed
- Summerville, SC, US
- Role
- Receptionist / Front Desk
- Source
- The company’s own careers site
Full description
Description
Job Title: Dental Front Desk Coordinator / Dental Receptionist
Position Summary
The Dental Front Desk Coordinator serves as the first and last point of contact for patients and plays a critical role in creating a welcoming, organized, and professional front-office experience. This position focuses on patient communication, scheduling, and administrative support to ensure smooth daily operations and support overall practice success.
Key Responsibilities
Patient Experience & Communication
• Greet patients warmly upon arrival and assist with check-in and check-out
• Answer incoming calls, respond to inquiries, and maintain a friendly, professional tone
• Communicate appointment details, office policies, and general visit flow
• Support a positive and calm environment for patients throughout their visit
Scheduling & Office Flow
• Schedule, confirm, reschedule, and follow up on patient appointments
• Maintain an organized and optimized schedule to support provider productivity
• Coordinate recall, follow-ups, and unscheduled treatment appointments
• Assist with daily office flow and communication between front and clinical teams
Administrative & Records Support
• Maintain accurate patient records and documentation in the practice management system
• Ensure patient forms and information are completed and up to date
• Support general administrative tasks including data entry, filing, scanning, and correspondence
• Maintain a clean, organized, and professional front desk and reception area
Monday-Friday 8am-5pm
$19 - $21 an hour
Requirements
Required Skills & Qualifications
• Strong customer service and interpersonal communication skills
• Excellent organizational skills and attention to detail
• Ability to multitask in a fast-paced environment
• Comfort with computers, scheduling software, and basic office technology
• Professional appearance and demeanor
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