Description Front Desk / Admissions Coordinator Unhooked Recovery is seeking a friendly, organized Front Desk / Admissions Coordinator to support our outpatient, detox, and residential programs. This role is the first point of contact for clients, families, and referral partners. Responsibilities include: • Answering phones and managing referrals • Scheduling intake appointments and coordinating admissions • Verifying insurance and assisting with registration paperwork • Providing excellent customer service while maintaining confidentiality • Maintaining accurate admission and referral records • Supporting a clean, welcoming front lobby Qualifications: • High school diploma or GED required • 3+ years in behavioral health or healthcare preferred • Experience with admissions, scheduling, and insurance verification preferred • Strong communication, multitasking, and organizational skills • Knowledge of HIPAA/42 CFR a plus • CPR/First Aid (or ability to obtain) • Bilingual preferred