Description LEASE UP COORDINATOR Temporary Position • Remote • Escalated Lease-Up Sprint POSITION Outbound Leasing Coordinator (Temporary) SALARY $21.00 - $24.00 per hour WORK LOCATION North Gate Landing ENGAGEMENT 8 weeks • 40 hours/week • W-2 temporary, no benefits REPORTS TO Community Manager — North Gate Landing POSTED BY Conifer Realty, LLC — Property Management Position summary The Outbound Lease Up Coordinator is the front of the lease-up funnel. This role is responsible for converting a 6,000+ name lottery list into qualified appointments at the Albany County property by running a disciplined outbound cadence of calls, texts, and emails. The role is on site and works under the supervision of the onsite Community Manager. This is a high-velocity, scripted role. Success is measured by daily contact volume, first-response time, and appointments set — not by closing leases. Leases are closed downstream by Intake and Compliance. Core responsibilities • Execute 45–60 meaningful outbound touches per day (calls, texts, emails, CRM notes) against an assigned segment of the lottery list. • Sustain 10–15 live conversations per day and set 1–2 qualified appointments per day for the Intake Specialist. • Respond to inbound leads in under 15 minutes during business hours, per the response-time SLA. • Run an 8–12 touch nurture cadence over 21 days for every assigned name; document every touch in the CRM with disposition codes. • Use Conifer-approved scripts, Fair Housing-compliant language, and lottery/eligibility pre-screening questions on every call. • Schedule appointments directly into the Intake Specialist’s calendar with full lead notes attached (household size, income range, language preference, urgency). • Confirm appointments 24 hours and 2 hours prior to reduce no-show fallout. • Participate in the daily 15-minute pipeline standup hosted by the Community Manager. • Escalate complex eligibility, accessibility, or compliance questions to the Community Manager — never improvise on policy. What this role is not • This is not a closing role. Coordinators do not run intake interviews, collect documents, or determine eligibility. • This is not a discretionary outreach role. Scripts, cadences, and SLAs are non-negotiable. Requirements Requirements Required qualifications • High school diploma or equivalent. • 1+ year of outbound calling, scheduling, sales development, or customer service experience. • Demonstrated comfort with high-volume phone and text outreach (50+ calls/day). • Strong written communication; professional phone presence. • Reliable broadband internet (minimum 50 Mbps), quiet work environment, USB headset. • Comfort with CRM software, scheduling tools, and standard productivity software. • Ability to work scheduled evening shifts on a rotation to extend response coverage. Preferred qualifications • Prior leasing, apartment marketing, or call-center experience. • Familiarity with affordable housing, LIHTC, Section 8, or HCR-administered programs. • Experience with lead-management platforms (Yardi RentCafé, Knock, Entrata, or comparable).