General Manager – Aqua-Tots Swim School (Swim School Manager | Operations Manager) Location: Charlotte, NC Job Type: Full-Time Pay: $50,000-$55,000 + Annual Bonus Opportunities Schedule: Flexible availability required, including afternoons/evenings and weekends to meet the needs of the school and season. Benefits: • Health Insurance w/ HSA & FSA options • Employer-paid dental and vision • 401(k) with company match • Paid Time Off (PTO) • Parental Leave • Employee discount on lessons This role leads team development, customer experience, sales growth, and daily swim school operations to ensure families receive world-class swim lessons in a safe and welcoming environment. Welcome to Aqua-Tots! At Aqua-Tots, we are saving lives by teaching children how to become safe and confident swimmers for life. Are you looking for a company that invests in its leaders and promotes growth from within? Do you thrive in a mission-driven culture where your work makes a difference every day? If so, you may be exactly who we’re looking for. The right leader will be welcoming, enthusiastic, and embody our Core Behaviors: Be Friendly and Caring, Be Driven and Focused, Be Humble and Genuine, and Be Willing and Bold. What You’ll Do Lead the Team – Recruit, coach, and inspire staff to deliver consistent, high-quality lessons in a safe, fun, and welcoming environment. Create Excellent Family Experiences – Ensure strong customer service, smooth scheduling, and solutions to any issues. Drive Sales & Growth – Manage sales goals, track leads, and engage families to grow the school. Maintain Facility Standards – Ensure the pool, lobby, and facility meet Aqua-Tots brand standards for cleanliness, safety, and overall appearance. Oversee Operations – Handle staffing, scheduling, payroll, and budgets while keeping operations running smoothly. Partner for Success – Collaborate with the Regional Manager and Operations Team to ensure excellence across all areas of the school. What We’re Looking For • 2+ years of management experience (operations, hospitality, education, or retail preferred) • Strong customer service and people leadership skills • Someone who thrives on building teams, solving problems, and creating positive experiences • Flexible availability to meet the needs of the school • High School diploma or GED required; Bachelor’s degree preferred • CPR certified & Certified Pool Operator (CPO) license (or willing to obtain — we’ll provide training) Ready to Dive In? If you're ready to lead with purpose, inspire a team, and make a lasting impact on families in your community, apply today to become a General Manager at Aqua-Tots Swim Schools! Legacy Swim School proudly operates 44 Aqua-Tots locations across multiple states, creating opportunities for leaders to grow their careers within our expanding organization.