Business Operations Drives compliance, prioritization, and decision support for leaders across the organization by creating clarity in ambiguous situations. Partners with the leadership team to develop and execute planning processes, ensuring coordination with corporate planning processes and integration across the broader organization. Ensures alignment on strategic initiatives across functions. Communicates plans and creates common understanding of business priorities and metrics. Identifies and implements effective practices for strategic execution, advocates for business needs, and coordinates with key stakeholders across the enterprise. Contributes to organizational design to facilitate successful implementation of plans and strategies. Researches and proposes strategic options to the leadership team. Tracks and reports on key indicators of success to align priorities. Facilitates the team's rhythm of business (ROB) and balances the necessary rigor with innovation and agility. Manages and cultivates relationships with leaders and stakeholders at scale. Works with org leader to ensure team activities are aligned with strategic objectives. Works across teams to ensure all program requirements are understood and can be met. Ensures security principles are incorporated into all planning processes. Bachelor's Degree in Business, Operations, Finance, or related field AND 4+ years experience in program management, process management, or process improvement OR equivalent experience. Citizenship & Citizenship Verification: This position requires verification of U.S citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport. Master's Degree in Business, Operations, Finance, or related field AND 6+ years experience in program management, process management, or process improvement OR Bachelor's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement OR equivalent experience. Track record of delivering measurable business improvements Partnering across teams, aligning goals and driving focused results with large impact Ability to work and create structure in complex and ambiguous situations and respond flexibly in time sensitive situations Experience running multiple projects and requests at the same time Solid verbal and written communication skills Solid team player with strong interpersonal skills Quick learner and willing to adapt to a dynamic working environment