Greenway Automotive Group - Experienced Warranty Admin
Greenway Automotive Group · greenway.com
Orlando
Straight from the company’s own careers site.
The job in short
Warranty administration for auto dealership.
Insurance
Details
- Found
- 13 d ago · posted 2026-03-26
- Location
- Orlando, FL, USA
Full description
Job Details: Level: Experienced, Job Location: GREENWAY AUTOMOTIVE MANAGEMENT LLC - Orlando, FL, Position Type: Full Time, Education Level: High School, Salary Range: Undisclosed, Job Category: Admin - Clerical, Greenway Automotive Group is one of the world's most progressive, privately held automotive companies proudly serving Florida, Alabama, Georgia, Missouri, Pennsylvania, Tennessee, and Texas. The Group's 34 domestic automotive dealerships include some of the nation's top ranked performers in sales, service, customer satisfaction, and profitability. Greenway Automotive Group is an Equal Opportunity Employer.
 
Greenway Automotive is hiring for an Experienced Warranty Administrator with Nissan, Honda, Toyota, Chevrolet, and Ford experience.
 
♦Warranty Admin: help managing warranty papers and claims. Duties are collaborating with managers and technicians, fulfilling warranty requirements, solving warranty issues, monitoring defective products, maintaining records of customer details, and reporting to warrantors.
♦Warranty Admin: They organize and help with warranty claims made by the customers. The warranty assistant should have exceptionally high ethical standards.
The ideal candidate has a high school diploma or GED and previous retail and/or customer service experience that includes money-handling and point-of-sale (POS) system experience. KIA warranty experience preferred. Candidates must have a pleasant and courteous personality, strong administrative and organizational skills, good computer and internet skills, and an excellent customer service focus.
Responsibilities:
Perform research on warranties and prepare customize warranty papers for work.
Review all warranty claims and administer it with warranty awarded.
Coordinate with manager and prepare repair order for authorization as per warranty requirement.
Assist various departments and fulfill all warranty requirements.
Assist customers with all warranty service and prepare associate documents.
Evaluate databases and complete all data entry for warranty claims and filings.
Prepare and maintain all warranty documents according to distributor and manufacturer requirement.
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Qualifications:
Nissan, Honda, Toyota, Chevrolet, and Ford warranty experience
High school diploma or GED required
Strong math skills and the ability to handle financial transactions rapidly and accurately in a fast-paced environment
Ability to multitask
Neat, clean, and professional appearance
Previous customer service or related experience preferred
Helpful attitude and friendly demeanor
Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress
Highly trustworthy and security conscious
Benefits:
Competitive Pay
Employee Purchase and Service Discounts
Ongoing Training and Education
Paid Vacation
Full benefits options including Medical, Dental, Vision, Life, Disability, and Accident Insurance
401(k) Retirement Savings Plan
State of the Art Facility with a Professional Working Environment