Company Cox Automotive - USA Job Family Group Business Operations Job Profile Business Services Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $18.17 - $27.31/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description This position works with the Office Supervisor/Manager supporting the general office function of the Auction, ensuring accuracy and completeness of all sales paperwork and documents, and assists customers with problems that may arise in the sales process. What You'll Do: • Balancing of all sales. • Respond to customer inquiries and resolve any problems that may occur in the sales process. • Provide accurate and friendly service to dealers and interact with other departments as necessary to resolve customer problems. • Monitor DMV laws, stay up-to-date on new regulations and ensure conformity with DMV regulations. • Assist with resolving title issues. • Floor plans, assuring that dealers are properly registered for floor plan use, confirming floor plan availability, and preparing floor plan agreements and summaries. • Maintain and monitor office equipment. • Maintain and communicate inventory and ordering of office and block supplies. • May help with other duties, assist vendors, and answer questions regarding procedures and services, etc. • Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. • Work in cooperation and support of all safety activities aligned with Safety Excellence. • Set an example in behavior, championing Cox/Manheim values and ensuring that all employees are treated with respect. • Follow company policies and procedures related to employee and customer conduct. • Perform other duties as assigned by manager. Qualifications: • A high school diploma/GED and 3 years of experience in a related field of office coordination, office management, clerical or administration experience required. • Experience in the automobile industry or the Auction business preferred. • Strong communication and interaction skills required. • Effective and competent supervisory, office management, and organizational skills required. • Good computer and software knowledge, including AS400 essential. • Must be well-organized, thorough, and attentive to details. • Must be a self-starter able to work problems through to successful completion. • Must be team-oriented, pleasant, and professional. Must be willing to work closely with others, often under tight time constraints. • Ability to work well with others and maintain focus and productivity under compressed deadlines is required. • Working knowledge of multi-state title & DMV requirements. • Ability to sit or stand for prolonged periods of time. • Vision abilities required include close, distance, color, and depth perception. MCCOX Drug Testing To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. EOE, including disability/vets Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.