Customer Relations Specialist -Part Time Evenings
Community HigherEd · communityhighered.org
TulsaPart-time
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The job in short
Customer relations specialist, part-time evenings.
Excel
Details
- Found
- 5 d ago · posted 2026-10-19
- Location as listed
- Tulsa, OK, USA
- Role
- Customer Service Representative
- Source
- The company’s own careers site
Full description
Job Details: Job Location: Clary Sage College - Tulsa, OK, Position Type: Part Time, Education Level: High School, Salary Range: Undisclosed, Job Category: Admin - Clerical, Clary Sage College is looking for two dynamic individuals to join our team!
Clary Sage College is looking for two dynamic individuals to join our team!
We have an opening for a daytime position M-F 11:00 am - 4:00 pm and an evening position M-F 5:30 pm - 10:30 pm
This posting is for the EVENING (see the separate posting for the DAYS position)
We have an opening for a daytime position M-F 11:00 am - 4:00 pm and an evening position M-F 5:30 pm - 10:30 pm
This posting is for the DAYTIME POSITION (see the separate posting for the EVENING position)
General Function: The Customer Relations Specialist will be the first point of contact for the public, on the phone and in person, creating an environment of excellence in customer service. Provide front line customer service by answering multi line phone system, greeting and assisting guests, and performing clerical and administrative project support.
Provide exceptional, friendly, and professional customer service to internal and external customers
Greet all visitors entering and exiting the building
Answer multi-phone lines, transfer calls, and retrieve and take messages
Support the admissions dept. with forwarding calls, emails, and walk-ins from prospective students
Maintain communication with the maintenance and housekeeping departments
Accept and sign for deliveries; assist with mail-outs as needed
Print school-related documents, prepare materials, reports, and other documents as needed
Answer questions for prospective students (as much as possible) if Admissions is not available
Develop strategies and carry out routine office duties to achieve efficiency and effectiveness
Develop and maintain efficient filing systems as needed
Handle confidential materials relevant to company business
Organize materials and data appropriately in both hard and electronic formats
Sort incoming and outgoing correspondence, distribute received faxes
Maintain front desk supplies and place orders as needed
Produce high-quality communications, oral and written
Manage projects that may include researching, typing, compiling data, and communicating with various individuals or departments to obtain appropriate information
Interact daily with students (customers), management, vendors, and employees ensuring that high-quality standards and corporate values are portrayed on behalf of the College
Report all complaints to the supervisor or Campus Director
Complete incident/accident/compliant forms when needed for HR
Resolve customer issues and requests in an efficient and quick manner
Develop strategies and carry out routine office duties to achieve efficiency and effectiveness
Participate in a minimum of two professional developments per year
Other duties as assigned
Qualifications: Minimum Requirements: High School Diploma or equivalent required, Associates degree from an accredited institution preferred. A minimum of two years of customer service experience required, with front desk/administrative experience preferred. Must have a professional attitude, professional appearance, exceptional customer service skills, and strong communication skills. Computer literacy required with advanced proficiency with using the internet, email, software/apps such as Google Workspace, Microsoft Office (MS Word, Excel), and ability to quickly learn other basic campus management software.
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