DUTIES AND RESPONSIBILITIES: • Assist with monthly reporting • Assist with customer support and billing • Assist with flight schedule changes • Reach out to 3rd party vendors for ad-hoc ground handling services • Assist with cross department operations coordination for flights, permits, overflights, and schedule changes • Assist with UPS Peak badging, security training documentation, and badge tracking • Assist with Ad Hoc Charter Quotes • Perform other duties as assigned SUPERVISORY RESPONSIBILITIES: N/A REQUIREMENTS: • High School Diploma/GED • 3-5 years aviation experience • 2 years' experience in flight or regulatory environment • Proficient with Microsoft software: Work, Excel, PowerPoint • Fluent in Outlook, Teams and Microsoft 365 • Experience with Docusign and Adobe Acrobat • A proven self-starter with the ability to adapt to a fast-paced environment • Excellent communication skills • Exhibit a high degree of accuracy and attention to detail • Ability to interpret flight schedules • Knowledge of airport identifiers PREFERRED: • College degree • Experience in Citrix, Ops ++ and Netline • Experience in obtaining flight permits and slots