Subaru Love-Encore Specialist (POST DELIVERY)
McDaniels Auto Group · mcdanielsautogroup.com
Columbia
Subscribers got this job on 20 October 2026.
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The job in short
Post-delivery vehicle customer love specialist.
Details
- Found
- 7 d ago · posted 2026-10-19
- Location as listed
- Columbia, SC
- Role
- Customer Service Representative
- Source
- The company’s own careers site
Full description
Subaru Love-Encore Specialist (POST DELIVERY)
Join the McDanielsSubaru Family and Help Owners Fall in Love with Their New Ride - Again!
Are you passionate about technology, cars, and delivering exceptional customer experiences? We're seeking an enthusiastic, energetic Subaru Love-Encore Specialist to join our dealership team!
As our Love-Encore Specialist, you'll be the go-to expert for new Subaru owners, ensuring they fully understand and appreciate all the advanced features of their vehicle - from EyeSight® safety systems and STARLINK® infotainment to Bluetooth pairing, navigation, adaptive cruise control, and more.
Key Responsibilities:
• Contact new Subaru owners days after purchase to schedule complimentary one-on-one Love-Encore sessions
• Conduct personalized redelivery appointments, answering questions and demonstrating vehicle technology
• Customize settings for infotainment, driver assists, voice commands, and connected services
• Educate sales and service teams on Subaru features
• Manage scheduling, follow-ups (phone, email, text), and program incentives
• Track customer satisfaction and promote the Subaru Love Promise®
What We're Looking For:
• Tech-savvy individual with strong knowledge of smartphones, apps, and automotive technology (Subaru experience a plus!)
• Outstanding communication and interpersonal skills - patient, friendly, and customer-focused
• Enthusiastic about the Subaru brand and committed to creating "wow" moments
• Professional demeanor with flexibility for evenings/weekends as needed
• Valid driver's license and clean record
We Offer:
• Competitive salary + performance bonuses (including per redelivery incentives)
• Earned PTO hours
• Health Insurances
• 401k options
• Comprehensive training and Subaru certification
• Opportunity to grow in a supportive, modern forward thinking dealership environment
• Be part of the Subaru Love Promise® - making a difference for customers and communities
If you're ready to help Subaru owners drive with total confidence and excitement, apply today!
Subaru. Confidence in Motion. Join us in sharing the love!
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