Position is SEASONAL. Could become a year-round opportunity, based on performance. Regular hourly pay (Mar-Nov) $4.00/hour plus tips. Seasonal hourly pay (Dec-Feb) $7.25 per hour plus tips. Looking to fill A.M. Server (6am-12pm) As always in the restaurant industry, business dictates when you leave. COMPANY BENEFITS (dependent upon hours/tenure/performance) • Paid Vacation • Paid Birthday • Medical, Dental, and Vision plans • 401K Plan - Company matches up to 3% • Team Member Travel Program - highly discounted rates at Hilton Brand hotels • YMCA Corporate Discount • Monthly Incentives • Seasonal Bonuses • Continued Education Sponsor - Employees can earn Hospitality & Tourism certificates at local Community College • Hilton Schoolroom for remote learning - for employee's children (only during COVID) • Employee Recognition and Appreciation Program • Employee Meal Program and Meal Discounts JOB DESCRIPTION: Responsible for helping to achieve ongoing guest satisfaction and team goals as a tool for continuous improvement. Responsible for guest service in the hotel restaurant, taking orders, and delivering an exceptional experience. ESSENTIAL FUNCTIONS • Come to work at your scheduled time, ready to work, and in clean/approved uniform, closed toe shoes, and name tag. • Request time needed off 2 weeks in advance to allow time to cover regular shifts. • Communicate with Chef/Line Cooks on specials, individual menu items, soup of the day, allergies, desserts and 86's items. • Present specials, soup of the day, and 86'd items to guests when they arrive. • Have a full understanding of all menu items and what comes with all menu items. • Knowledge of basic bar drinks • Know how to clean and operate all server equipment, including PosiTouch. • Ability to ring all guest checks in, special request buttons, table numbers, and how to split a check. • Respectful of all supervisors and co-workers, maintains good relationship with all employees. • Willing to assist others when able or needed. • Complete all opening and closing checklists. • Polish water glasses for table set ups. • Serve all guests quickly and efficiently. • Bus all tables quickly and reset for new customers. • Able to lift and carry large trays. • Drive wine, appetizers and dessert sales if working evening shifts. • Remain calm, friendly and happy while in the front of the house or in ear shot of any guest. • Report any issue with fellow staff or guest's immediately to your Manager or Manager on duty. • Report any repairs needed that may be harmful to the guest or an employee immediately to your Manager or Manager on duty. • Never leave the dining areas empty handed. Grab something to take to the kitchen, plates, glasses and etc. GUEST RELATIONS • Be ready available/approachable for all guests. • Take proactive effort when dealing with guest concerns. • Extend professionalism and courtesy to guests at all times. OTHER REQUIREMENTS In addition to performance of the essential functions, this position may be required to perform a combination of supportive functions, determined by the supervisor: • The hotel operates 7 days a week, 24 hours a day. Schedules must accommodate fluctuating business demands and associates, may be asked to work shifts other than those they prefer or normally work. • Carry out all reasonable requests by leadership team. • Comply with department uniform and appearance standards. • Must be capable of how to read, write, and speak English fluently. OBX Resort, LLC DBA Hilton Garden Inn is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including age, sex, color, race, creed, national origin, religion, marital status, sexual orientation, political belief, or disability.