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The job in short
Automotive service advising for customers.
Insurance
Details
- Found
- 5 d ago · posted 2026-10-19
- Location as listed
- Orem, UT, US
- Role
- Service (other)
- Source
- The company’s own careers site
Full description
Service Advisor
Jerry Seiner Orem Mazda | Orem, Utah
Annual Earnings: $50,000-$120,000 | Base Pay + Commission
Great with People? Turn Your Skills Into a Rewarding Career!
Enjoy helping people, solving problems, and earning based on your performance? Jerry Seiner Orem Mazda is looking for a motivated Service Advisor who wants to build relationships, grow their automotive career, and maximize their earning potential.
As a Service Advisor, you'll be a key part of the customer experience, helping drivers understand their vehicle's needs while working with our technicians to deliver quality repairs and dependable service. Whether you have dealership experience or a strong background in sales, hospitality, or customer service, this could be your opportunity to turn your skills into a long-term career with a company that invests in its people.
Pay & Benefits
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Base Pay + Commission: Total annual earnings range from $50,000 to $120,000, depending on performance and results.
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Paid time off starting on Day 1.
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Health, dental, and vision insurance.
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Monthly employer HSA contributions.
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401(k) retirement plan.
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Educational reimbursement.
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Supplemental insurance options.
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Year-end bonus programs.
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Employee discounts on vehicles, parts, and service.
What You'll Do
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Welcome customers, document vehicle concerns, and coordinate service appointments.
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Prepare repair estimates and explain recommended maintenance and repairs.
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Obtain customer authorization before work begins.
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Coordinate with technicians and Parts to manage repair timelines and workflow.
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Provide updates on repair status and communicate changes or additional recommendations.
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Ensure repair orders and warranty documentation meet dealership and manufacturer requirements.
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Review completed repairs and charges at vehicle delivery.
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Resolve customer concerns professionally, involving management when necessary.
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Maintain accurate records while supporting department sales and performance goals.
What We're Looking For
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Automotive experience preferred, especially in service advising, parts, or automotive customer service.
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Candidates with retail, hospitality, sales, or other customer-facing experience are encouraged to apply.
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Strong communication, organization, and problem-solving skills.
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Ability to manage multiple priorities in a fast-paced environment.
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Confidence explaining recommendations and discussing pricing.
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Dependability, attention to detail, and a willingness to learn.
DealerTrack and Xtime experience is a plus, but we're willing to train the right candidate!
Why Orem Mazda and Jerry Seiner?
Orem Mazda is part of Jerry Seiner Dealerships, a family-owned automotive group since 1975. We believe in treating employees like family, promoting from within, rewarding hard work, and providing the tools to build long-term careers.
Join a team that values its people and offers opportunities to develop your skills and grow within the organization.
Ready to Get Started?
Take the next step in your automotive career with a company that invests in its people.
Apply today to join the Jerry Seiner Orem Mazda team!