Work Schedule Comments: Typically, Monday-Friday 8am-5pm / Weekends as Needed Position Overview: Plans the daily/weekly work schedule of drivers to maximize freight coverage in a timely and cost-efficient manner. Communicate and distribute appointment dates/time to drivers; owner operators and/or fleet. Communicate and coordinate between all IMC locations to maximize drivers’ time. Assist drivers with any equipment issues, detention time, rail billing, and any additional requests made of driver. Essential Functions: • Must exercise discretion and use independent judgment when relating customer requests, appointment time and assigning orders to specific drivers daily to run road, local or city. Maintain A to B dispatching • Complete lines of dispatch in SWS from paperwork that drivers turn in daily relating to completed runs • Handle driver service failures up to and including the authority to issue verbal and/or written discipline. Additionally, contact Manager/Cargo Specialist regarding the failure • Apply any additional charges including and notify customer service of changes • Actively participate in driver recruiting and retention • Request rail billing • Processes ATP’s and Non-Productive pay. Review preliminary payroll • Oversee drivers HOS and ELD updating • Manage roadside repair • Oversee and manage Rail/Port pins – reservations – LFD • Operating with a sense of urgency while handling challenging environments Knowledge/Skills Required: • Minimum one year of trucking industry dispatch experience • Data entry skills; Good communication and organizational skills • Intermodal experience preferred • DOT Regulations; Hazardous Materials • Computer literate • Ability to multi-task